9.0
Exceptional
From 456 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.6

Service and Facilites

9.0

Traveler Reviews No 131

Number of reviews per page
20
40
Top reviews
Bryan
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful premises and lovely, friendly Staff. Great Japanese Restaurant too.
Claudio
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful well equipped room with great fixtureshower and bath amazing King bed amazing Parking included Great location 👌 Expensive
Louise
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

To celebrate my daughters 40th birthday in Yoku Bar, stayed in Room 1….elegant, comfortable and quiet.
Claudio
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was lovely Bathroom was amazing Bed was huge super king and all one matress with supremely sumptuous sheets and cushions No desk to work on but i guess this victorian experience isnt for business. Pricey when considering Queens Hitel is across the road
Patrick
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic last minute stay for our joint 60th Birthday. Loved the double shower and double ended slipper bath! Bed was SO comfortable. Fantastic bar and eating areas. We will be back
Mark
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Absolutely superb hotel and complex. The rooms and service first class, the Japanese restaurant 10/10 and the bars, terraces, drinks also brilliant. Literally can’t fault this place. Will be back again soon
Lauren
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful restaurant, bars, and gardens all over. Very unique property. Well decorated.
Cerys
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Had a lovely warm welcome at check in. He explained where to park, showed us to our room, which was absolutely beautiful. The room definitely had the wow factor. The toiletries smell wonderful! I felt very pampered after using them. There is complementary tea and coffee. The room was the perfect temperature. It is a short walk to the Town centre approximately 5/10 minutes. No 131 is a beautiful hotel in a lovely location, it definitely had the wow! factor for me and we would definitely stay again. The staff were friendly, welcoming and helpful. I would highly recommend a stay here. Thank you for a wonderful stay.
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Anthony
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel , my room was spacious and great amenities in the room
Karl
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We had an amazing stay at this wonderful Hotel. The staff at the No 131 Terrace were very friendly and helpful. The bedroom and bathroom were amazing.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful!
Mark
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful spacious room and bathroom, tastefully decorated with all modern amenities.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful Room
thierry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice vintage-style room with all comfort. Nice outdoor restaurant.
Sukhwant
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Love staying here!
Jane
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful stay with amazing staff and food set in the heart of Cheltenham
Andrew
icon-Business Family
Business Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

On arrival was upgraded from family room , slightly reluctantly but I pointed out I should get an upgrade. They agreed and showed me to my room and gave me key card. When I return a little later the card didn’t work and I could hear people in the room. Someone had turned up and requested the room and they gave it to them. So unprofessional. The appropriate thing to do would be to tell them the room had been given to another guest. But I guess ethics go out the window when money is involved.
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Hilary
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Amazing comfortable beds! Beautiful room and property, very charming
Hala
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is a beautiful boutique hotel set in an excellent location in Cheltenham with a lovely restaurant and gin bar on site ! One of our favourite places in Cheltenham. Just disappointed that we were put in an attic eaves room which was quite small and difficult to get to with all our luggage . Given we’d booked a Deluxe room for 4 nights we had expected to be given over of the many charming rooms on the first floor overlooking the Promenade .
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Samantha
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Was as good as the last time i stayed. The toiletries, and facilities are great, and the bed is extremely comfortable.
Number of reviews per page
20
40