The room was clean, jacuzzi was clean. The fan was broken in the bathroom and the one lock on the door was broken. A small light above the sink would have been nice but not earth shattering. The hotel and restaurant staff were accommodating, awesome, and courteous. Unfortunately the salon/spa staff were no help and rude. They couldn’t even be bothered to come to the door to talk which was frustrating because I had forgotten my hair products and wanted to buy some and I understand being fully booked it was the weekend but not even bothering to come to the door while standing at their desk drinking their coffee staring at me was rude. I would stay again but I wouldn’t bother even trying to book with the spa.

Beautiful building. Comfy room

Beautiful room, great amenities and excellent service.

Lovely old building with tons of character (stone walls, floors, inset windows) with modern renovation. Room was huge with king size bed and pullout couch. Spacious washroom with marble top counters. Coffee, sink, microwave. A great one night stay!

The hotel & staff were wonderful. In particular we stayed during a major snow storm & the parking lot & entrances were efficiently cleared

The Inn was great and the room was lovely, very clean and spacious.

The staff were great, and my husband received a bottle of wine for his birthday. Such a great gift 🎁

Clean beautiful free parking lovely hotel highly recommend!!!

Great stay, room was beautiful and cozy. Will return

They were so gracious and welcoming....the rooms were really nice for the price

Everything was great! Thank you !

Room was clean. Only issue was the thermostats were locked out so couldn't adjust the room temperature on the upper floor. Besides that everything was great.

yes

Good location, helpful staff and a very nice room at a reasonable price.

Great

Room and hotel overall were very well kept and clean. Would have like to have access to a gym.

So pretty beautiful room

Very nice !

Comfy bed

The hotel is so welcoming. The rooms are beautiful and luxurious. We love staying at the Stone Mill Inn. Great location for restaurants and shopping and perfect location to get to Niagra Falls and Niagara-on-the-lake without staying in those busy areas.