Friendly staff, good service, recommended hotel.

Good food, friendly staff, comfortable rooms.

The hotel staff is very friendly and helpful. They respond quickly to all customer complaints. If I go to Bali again, I will definitely stay at Neo again.

The staff is very friendly. Thank you.

A pleasant one-night stay in Bali. I chose this hotel through an app because it was affordable and offered excellent facilities. Its strategic location in the heart of the city makes it easy to get around. The room was clean, as was the access to the room. The staff and security were also quite helpful, especially since Jalan Gatot Subroto is quite busy and congested. The security was very helpful when getting in and out of the car and crossing the road. A few caveats include the slightly uphill parking area and the queue in the lobby, which I think needs to be better managed. When I wanted to load my luggage into my car, I had to wait quite a while because the vehicle in front was also loading. Overall, for the price and the facilities provided, this hotel is worth it and is highly recommended for a short stay in Bali. 👍😊

Very comfortable, the staff are friendly.

It's quite strategically located if you have businesses around Gatsu. The Circle K in the lobby is a very helpful plus. There are several restaurants within walking distance.

Great place, nice and clean, friendly staff.

Comfortable, safe, clean hotel, delicious food.

The price is friendly with super cool facilities 🥰

All staff are friendly and respectful.

It was really comfortable to stay here for 3 days in Bali.

I and my wife spent two nights here, and we really enjoyed the facilities such as the gym and swimming pool. The location is perfect, the room is clean, and the staff are friendly. However, the variety of breakfast is not too much; I just grabbed salad and ordered scrambled eggs for my breakfast.

Thank you for your service

Always stay here when need WFA

All staff are friendly, good service.

Neo hotels are all good, the standards are uniform, clean, friendly, comfortable.

Good at all, thanks for the friendly and quick check-in.

The check-in service was very slow, we were told to wait for almost 1 hour because the room was not yet available.

Nice hotel and good service too.