Traveler Reviews Best Western Plus Ottawa City Centre
Number of reviews per page
20
20
40
40
Top reviews
ryan
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Could be better for the price. Overall very clean, great staff friendly and attentive. The building is showing its age and that's really the only issue.
Joanne
with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
No kitchen
Nathaniel
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
There nothing around that’s convenient to get to, the mall across the street is closed
Don
Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was good, food was great, staff were really welcoming.
Robert
Business
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good location
Amy
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff were very friendly and we loved the layout of the room. We would happily stay here again.
Gregory
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Check in staff was awesome.
William
Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Suited our stay perfectly
Mohammadreza
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was good!
Sylvain
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
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Matthew
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The location was great and the area was not busy like other parts of Ottawa. Staff was very friendly and helpful. Rooms had all your essentials and then some: (Coffee maker, microwave, fridge, safe, USB-C/HDMI plugins.) Bed was comfy and you had 4 options for pillows. A solid stay overall, would recommend.
Jerry
with Partner
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room was nice, pillows were not. We asked for housekeeping while we were out for the day and never got it.
Mallory
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean, quiet room.
Issues with key cards on arrival but staff found solution and fixed it by the morning.
Francis
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
very good
Barb
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was clean and quite large and I was actually given 2 queen beds when 1 was booked. The bathub was small. I was on the first floor and the hall was fairly noisy.
Dan
with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel was clean and the housekeeping staff are great. The front desk staff were also very good, especially Sherry who helped us with some restaurant suggestions and was very friendly. The cafe for breakfast was also good for a medium sized meal. The care is open for dinner too but we did not try it this time. It’s an older hotel but it is in great shape and well maintained. EV. Charging lvl 2 is also good.
Overall, a very good value hotel. Not high end but certainly clean and functional. Lots of restaurants nearby and close to Carlton University.
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Azucena
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A special thank you to manager Annsona and Maksym for making our stay truly feel like home. We really appreciate it!
Kim
Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room was updated, the bedding was very soft and comfortable. The TV had great premium channels.
Susan
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very clean and spacious rooms. Staff were friendly.
Chris
Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Always a pleasure to stay at this hotel. Friendly efficient staff at both check in and out. Pleasant restaurant downstairs with good food. Renovated rooms, clean and comfortable beds.