Overall Ratings & Reviews WoodSpring Suites Abilene

Horrible.

It was terrible...staff was no help when we checked in...and when we told them the ac doesn't work they said they had no other rooms and no maintenance on site to fix it until two days later, we got a call at around 10pm saying they finally had a different room for us ..the ac didn't work there either, it was only about two degrees colder...staff was no help and neither was management, will never come back to this location and will tell everyone I know to not go there

The bed was very soft and comfortable and the television was good. The refrigerator was useful too, but ther were lots of cockroaches! I don't like bugs and roaches are the worst. I rate this place 2 stars because of the roach infestation. There was also a hot plate and a microwave oven but i wouldnt want to cook in there because of the roach problem.

When I saw the room, I immediately turned and went to front desk. Was Awful!! Filthy and Unhealthy!! I Did Not Stay. And They Would Not Give Me A Refund. I was Not there for 10 minutes. Terrible Motel. Terrible Business Owner. Someone from Expedia should go there and stay a night. Maybe then, you won't be an advertising representative for this place. Very Upsetting!!! 😡

Nice and clean

Great staff. Front desk was super nice! Clean too!

The staff was excellent

Went there for one night because we were supposed to have really bad storms and some tornadoes possibly so she put us on the top floor. The drawer by the dresser between the beds was broken. The bed itself was a box spring I think and felt like old rusty springs from an old car in a box and my body hurts all over today trying to sleep on that. There was a full size fridge but no ice machine and I left a bag of ice I bought. No breakfast. The place is ten years old but felt like 50 years old inside. The outside looks nice. The inside awful. No pool, no breakfast, full prices and no ice and really old bed. Mattress is covered in a bed bug protected sleeve and so were the very thin pillows. Dog hairs on sheets and a dryer sheet by the foot of the sheets in my bed. I can't believe I paid over $100. I could have stayed at Motel 6 for less and had ice. Elevator smelled like pot smoke. When someone was at the desk they were friendly checking in. Checking out no one was there and had to find a place to leave the room keys after 9am.

We enjoyed staying here. They made us feel like we were at home. The rooms were very clean and comfortable. The beds were amazing front desk. Girls were very sweet and kind. Great hospitality

Good

Great

Great

The elevators were down. We were on the 4th floor. There were people smoking in the stairway and animal pee in there. There was also people smoking in the halls and pee in there as well. There was also roaches. It wasn’t a great experience

Horrible

Mainly a longterm rental. Elevator broke, no wifi.

Was a great overall stay staff was extremely easy to deal with and understanding.

No lo recomiendo, muy mala experiencia mal servicio, mal olor , hay cucarachas …

Room was nice and clean, people in hall very loud and rambunctious at 2 am. Hard to get sleep. Before that it was peaceful

Roaches are everywhere i tried talking to the front desk about it they just brushed it off terrible hotel to go to the first day we were there the hotel staff and a guest were outside fist fighting

Horrible. Had my reservations booked for over a week.. showed up to the hotel and lady states “She sees my reservations but she’s fully booked and has no rooms available for me.” Traveled 3hrs from home and ended up having to drive back.