Nice hotel close to centre of the city. Staff friendly & helpful. We stayed in a room in the annexe which was spacious, however the floor particularly in the bathroom was springy & made a loud squeaking noise. The bed was also very hard & had difficulty sleeping on it. Breakfast was excellent.

My only possible criticism would be that in John Bright’s room, the glazing is double not triple and so it is very noisy overnight. A great hotel, really great, but I would not choose that room again, lovely though it was.

Room was right next to the roadway. Very noisy in the morning from traffic, workers, etc. Overall the stay was ok. Not sure I'd stay again unless I had a better room.

Annex room window did not close. Lift was very rickety. Single beds were not comfortable. Shower leaked onto floor.

Room was spotless and very helpful and friendly staff

Staff were excellent.

The toom is very spacious, clean and so near with everything, staff are friendly. The breakfast was excellent cant faulty at all. I will go back again.

Room lovely and very spacious. Staff friendly and courteous.

The room was very comfortable, spacious and clean .

Spotless room, amazing shower, quiet, comfy bed, fab little extras, and Laura at reception gave perfect customer service

Lovely rooms but soundproofing is an issue in the block to the side of the main hotel.

Beautiful room and stay,. The staff are wonderful. I would highly recommend a stay at this hotel. Thank you

The room was perfect and the staff were extremely helpful and welcoming.

Staff great nice room but noisy

Everything about this hotel is absolutely fabulous from staff in reception to bar staff and breakfast staff what a brilliant team nothing was too much trouble for them my best Christmas break ever. TEAMWORK MORGAN

Great

The room was excellent and the hotel was superb.

Wonderful stay in a beautiful well maintained hotel. Super comfortable beds and lovely Bathrooms / Bath / Shower. Reece on reception is a real credit to the hotel and offers super service and is very personable.

Lovely hotel and staff. Room was beautiful too.

The staff, Rhys I believe was superb.