Overall Ratings & Reviews Holiday Inn Express Cartagena Bocagrande by IHG

Excellent stay

Great place

Great location. Within walking distance of several restaurants and shops. The staff was extremely friendly and helpful. The cost was very cheap for such a great locatio. I'd definitely stay here again.

Overall experience was great be served by staff.

Buena uvicacion y buen service buen desayuno

Excellent hotel

No había mermelada en el desayuno

Great stay

You gym need alot of work.

Great property and stay in a safe, vibrant area. Room was ok, definitely a little tired round the edges- could do with a refurb and a deep clean of the communal carpeted areas. Breakfast was ok, they could spend more time on attention to detail with labelling foods. It would seem that in South America, a vegetarian label does not mean it will come without some kind of meat/sausage mixed in or sprinkled on top. The people who served us at breakfast and checked us in (Alex) /out were very nice and helpful.

When I booked, the website said complimentary air transport (search criteria), but the hotel said we had to pay. When I pointed out the inconsistency, they changed their website information but would not honour their commitment. Really disappointing service

Best dining and staff

Nice place

Everything was nice! Thank you

I appreciated that it was on a wide street. Only 1 block away from the beach. Good eateries in walking distance. Staff was very nice & accomodating.

I forgot to close the safe with 800 usd, laptop and table in it. After 3 hrs de I came back, my room was cleaned and all my things were there. That talks really good about people working there.

I will book it again and enjoy your stay. Wonderful

Hotel condition is not good, hard beds, small bath, horrible service. The will charge you US $80.00 (300,000 Colombian pesos) per visitor

Property is ok but not the best, housekeeping skipped cleaning the room one day, breakfast was not the best, location is good, beds are confortable, staff was friendly, not so great for the price, I will look for better options next time.

Holiday express is a great brand. Everything you need was close at hand. Staff was very polite and helpful. I hit the restaurant downstairs and upstairs same menu everywhere even for room service. The food was not that great though.