Don’t book this hotel! I never do reviews but this time I felt I had to. The staff is horrible. The doors are locked and opened by staff. Several times I had to wait 10 minutes for the staff to open or hope a guest is leaving through the door to open. The staff are not helpful and you have to figure things out by yourself. The shades in the room don’t block the light and the sun woke me up early every morning. It was very difficult to sleep when the sun was out. This hotel made my stay a horrible experience.

Os funcionários da recepção estavam distraídos, nem sempre eram simpáticos e, por vezes, pouco prestativos.

All the staffs were amazing. Very clean and well organized!

Very friendly staff, good location, clean, the restaurant is very nice, you have laundry nearby plus you have some options for dining

God place to stay but the hotel need some maintenance in its rooms…

Nice hotel, comfortable room, clean, the staff is very nice but the staff in the restaurant is ok, not as friendly as the hotel. I recommend

The sink was clogged and the conditions of the walls could be better. The other guests were really noisy, especially in the morning and at midnight.

Atendimento ruim, sabonete faltando, garagem imunda, elevador com defeito, controles da televisão sem pilha, televisão não era smart. Para um hotel de 4 estrelas achei extremamente horrível

Chão do quarto e banheiros sujos, lençol de cama rasgado, frigobar sujo internamente e externamente. Cabelo no chão e nas paredes do banheiro, ralo da pia sujo, ar condicionado velho, fazia muito barulho.

The receptionists are very polite, but the hotel is not good, when I entered the room I had to dust it, the floor was dirty and there was dog hair, there was a water leak in the bathroom, old and dirty towels, the air conditioning is programmed, there is no point in lowering the temperature as it will continue not to cool down, and the breakfast is terrible.

Average hotel in Belo Horizonte.

The hotel was clean and in good condition. The staff was friendly. The area was safe and convenient.

Safe and clean

Nothing fancy, needs some updating, better sheets and towels. Food wasn’t impressive at all

Great service

Everything was good. Excellent

Quarto limpo e bem organizado

Experiência incrível,sempre é satisfatório hospedar com vocês

muito bem atendido, tratamento de excelente nivel..

Localizado na região do Aeroporto da Pampulha, o hotel atende bem aos viajantes que querem se hospedar naquela região da cidade. Os funcionários são cordiais e te ajudam com dúvidas. O barulho na região é baixo a não ser de outros quartos que não respeitam o silêncio para com os demais hóspedes ( isso acontece em todo lugar no mundo). A área de lazer deve ser melhorada pois só tem uma piscina não aquecida.