I expect the staff at a 5-star hotel in a country that makes most of their money from tourism to know a little english and be able to communicate with guests.
Sajjad
Friends and Family
4.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
That was not comfortable. Curtain has a problem in the sunrise because it’s not blackout.
Air condition bad working also carpet of the room has a bad smell. On my opinion it’s not Hotel Hilton. It’s only name of Hilton. I’m not satisfied.
Also, I should write here. I’m an architect. I know everything about Hotel Design. I do design for a laptop Hotel and I live in Dubai.
I saw a lot of Best Hotel also normal Hotel on the world but Hilton hotels is not like that
Read More
Davood
Friends and Family
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
In one word, it is a perfect hotel, a wonderful hotel with its quality that has not changed for years, it is literally a wonderland, the staff is very hospitable, our choice for years has always been and will always be Hilton.
Ghassem
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
A very nice place out side of Van.
Allen
Leisure
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Staffs need to learn how to speak in English
mahnaz
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Every thing was perfect
Beeka
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
تمت ترقية غرفتنا الى سويت جميل جدا
SAADETTIN
Leisure Family
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Very good
julia
Leisure with Partner
8.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
As all Hiltons the room are very clean the bedding is fabulous and the bathroom supplies are good quality
HATICE
Leisure Family
10.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
The staff at the hotel was very Kind and helpful. Services were excellent in every aspect
Alireza
Friends and Family
10.0
/10
Reviewed 120 week(s) ago
Hotels.com verified review
There was a problem with room . we had booked non-smoking but the staff offered smoking room . then they changed room . Mr. Deniz help us so much about that issue . anyway our stay was great .
Salar
Friends and Family
8.0
/10
Reviewed 128 week(s) ago
Hotels.com verified review
great
Nader
8.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
Turkish hamam and the spa set ups were great.
Maria
Leisure with Friends
4.0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
Inaccurate description of hotel - no rooftop terrace, no local shuttle. Also, one rude receptionist (Deniz) who kept asking private questions despite being told not to. Weird rules about using a pool - as a women you need to buy a cap for your hair, which they could not lend you. No free water bottles, you have to pay for them even during breakfast buffet you paid for.
Read More
Gong
Leisure
10.0
/10
Reviewed 180 week(s) ago
Expedia Group verified review
非常满意。酒店工作人员态度非常好,大多会讲英语。房间服务非常快,30分钟内解决我房间内的各种问题。酒店里看到的凡湖风光也非常美。我会推荐给想去凡城的人。
I am very satisfied. The staffs are friendly and most of them speak good English. They provide quick (within 30 mins). And the hotel is a good place for enjoying lakeview. I would recommend it to everyone who wants to go to Van.
Sulaiman
Friends and Family
8.0
/10
Reviewed 216 week(s) ago
Hotels.com verified review
Hotel was clean . Everything about Van is amazing.