Overall Ratings & Reviews Cottage Ganga Inn

Good quiet location

Booked 4 weeks in advance, travelled 24 hours with 2 kids, got stuck in absolute chaotic queues on the street leading up to the hotel to get told we had no room. In fact we were told we had not made a booking at all, so evidence presented to who we assume was the manager. What he actually does is take your booking and ignore it as he does not know what a planner is or how to pre book rooms. What he looks out for is maximising his revenue from walk in trade. When you prove his system wrong he books you into a insect invested hotel round the corner which you have to take due to the time and the fact you are travelling with kids, this room by the way is cheaper than what you have already paid, he also makes you pay for the transport to get there, he then says you can come back the next day and try again. We simply booked some where else for the next day and used hotels.com to report this place and claim our lost money back. Unfortunately the manager has no shame and says he must keep the money as it goes against policy. What about policy of providing a room and service which has been paid for? They do not know how to run a hotel. Avoid a book a hotel at least 2 miles away from the venue, you can find some well run establishments.

Not worth a single penny

Super dirty no water no AC no cleaning service at all and the reception is also very disappointed. Very rude.

Overall, it was an OK stay. The hotel is at the main bazaar which is good if you like the metro and shopping, but bad if you like taking cars due to the congestion of the road. While the room did not have AC and the fan was not situated right above the bed, I still had good nights' rest for the four days I stayed there. The food is ok and the staff are great. If you need a decent place to stay for a low price, then you can give this hotel a try.

This was the worst experience I've had at a hotel. I booked 4 nights but didn't even stay 1. They kept my money for all 4 nights though. The room with filthy, the sheets and pillow cases were stained and looked like they had been used. The door didn't lock. I ended up booking a room at another place and the manager got nasty when I said I was leaving.

We stayed twice at Cottage Ganga Inn, once on our arrival in Delhi and again after completing the golden triangle. The hotel rooms were fairly comfortable and reasonably priced. The food at the rooftop restaurant was very good, but the customer service let it down. The location is central being just off Main Bazaar, which although touristy and good for low budget hotels is not the prettiest part of the city. It is also next to New Delhi train station, so be vigilant against scam artists who may try to stop you to get you into private "Government of India" travel agencies. Unfortunately we found the travel desk at the hotel's reception to be no better after being explicitly lied to in an attempt to get us to book train tickets through them. We were told outright that we weren't able to book them directly at the train station as it was shut to tourists due to Diwali, which we didn't believe and disproved the same morning. We would recommend to people looking for a short stay on a low budget.

it's bad experience ever, i booked for 2 nights but i stayed only one night, the hotel area is terrible and not clean, the taxi has to drop you 100 meters far from the hotel and you have to walk in dirt till the door if the hotel, when i reached the entrance a lot if people sleeping in the lobby!!, staff is rude and not cooperative, he was sleeping and when they wake him up he comes with sad and aggressive face!! the room is triple and the placket is dirty and smells bad, i found yellow spots in the only towel in the room!! unsafe electric connections and the bath room is not as you wish to be, overall it's very bad experience to me

It was a very good stay, friendly staff with big heart. Perfect combination money vs quality.

Very comfortable. Pleasant staff. Nice position

Decent hotel. Located in a narrow, very busy area.

Quiet location

Stay only one night, but would have been happy to stay longer. The rooms are a little old fashioned, but clean, comfortable, functional and everything worked e.g. hot water, WiFi etc. The staff were just fantastic. They were friendly and welcoming from check-in to well after I'd checked out. Location wise Cottage Ganga Inn is easy walk to New Delhi Railway station. It's located in the very busy area of main bazaar. Fortunately, it down 2 side streets and therefore very quiet, day or night. I had no problems getting to sleep. Loads of places to eat close by including plenty of street food, and lots of shops close.

This was exactly the stay I had hoped for from reading reviews. The hotel is positioned off a small alley in a busy bazarre area near the NDLS train station. Being off the road is quiet. The staff were fantastic and very helpful figuring out the train system on my first time riding in a long while. The room was very clean with a comfortable bed. A nice hot shower and western toilet. The food was good and promptly delivered to the room. I will definitely stay here again when traveling through Delhi. Thank you Cottage Ganga for a very welcoming first night visiting lovely India again.

I had stayed for 4 nights during my business trip. The hotel is reasonable and comfortable. The neighbourhood is not so clean but once you get inside the hotel it is pretty quite and comfortable.

The staff was really friendly and helpful.

Okay compared to some of the other hotels in the area. Nice, friendly, professional staff. Unrealible hot water. Towels and linen didn't feel that clean. About what you would expect for the price and location.

Cottage Ganga Inn is the perfect hotel in delhi .room is great bath room clean . staff and service is great, food was delicious. i like too much this hotel because of quite place and great staff . thanks all staff

We enjoyed our stay at Cottage Ganga Inn . The staff are friendly and helpful and the deluxe room was comfortable and clean . Hot water and free wifi which works fine mostly . They organised a sim for my phone with minimum of hassle and they are storing some excess baggage for us which we pick up in January when we are happily staying at Cottage Inn again before our return home .

Excellent location, amazing staff. For badget travelers it is an amazing place. Fast room service, comfortable, quiet.