Liked everything

Great location. Lovely clean hotel

The hotel is in the best location, has the best beach at 100m walk, very clean and the receptionists are lovely. Thanks Carme, hope to visit back soon!

We were suprised and very happy with the whole experience, and would definitly return.

Really enjoyed my stay and this was my first time going away by myself! Helpful and friendly staff made my experience as smooth and enjoyable as possible! A lady at reception helped organise my shuttle home which was really kind. Food was fresh and tasty, not as many options as other all inclusive buffets I have had but the food was really nice. Good selection of all inclusive drinks. Some you do have to pay for. Nice outdoor area with good sun coverage throughout the day. My main criticism of the stay is the rooms aren’t soundproofed very well and you can hear neighbours TV, closing the heavy curtains and talking. The bed is a little uncomfy and the pillows are hard (but some people might like that) Other than that the room had everything I could want and it was pleasant. Would recommended this hotel if you are visiting Cala Millor.

Thank you hotel Bikini for my short break, it has been lovely ☀️

Nice staff, good breakfast, clean hotel, nice ocean view

Resident in Mallorca we had a 2 night stay and it was excellent. Friendly staff and clean comfortable room. Good choice of food and entertainment was a bonus.

Another great stay at Universal Hotels, can’t fault anything, everyone so helpful and so nice to be greeted by the manager who also came out to reception to say goodbye. The hotel so looks after the guests in every way so can’t fault anything.

The hotel had a friendly staff and was clean. However the beds a very very firm to the point they’re uncomfortable, very thin walls (we could hear everything around us), also it had AC but it was very slow. I would not stay there again.

The staff could not have done more for us, we had some problems during our stay and they made 100% effort to help us and sort them out. The bedrooms were a decent size and we had a large balcony with 2 sun beds as well as table and chairs. There was a fridge in the room which was useful for keeping drinks chilled. The air con wasn’t very effective but we bought two small bedside fans and that made the room much more comfortable. There aren’t any real English television channels apart from news which was disappointing but overall, the staff made up for any small niggles with the room.

I WAS VERY IMPRESSED ABOUT HAVING A FRIDGE IN THE ROOM, I HAD A SINGLE ROOM ON 2nd FLOOR. MY ONLY COMPLAINT WOULD BE ONLY HAVING 1 KEY CARD, THEREFORE I COULD NOT LEAVE THE AIR CON ON WHEN OUT OF ROOM.

Nice hotel, clean, good food, helpful staff. Convenient location.

The rooms are not sound insulated so you hear everything, scrapping chairs from room above , toilet flushing , doors closing I had a disturbed sleep all 6 nights I stayed !! On a positive the food was good and good location Also was alarmed that you had to pay to use the sun loungers around the pool , clearly not enough beds for guests and you pay to reserve your bed for the week! So I ended up not using the pool on principle!!

This hotel is worh more than its 3* rating in my opinion! We were all inclusive and the food was varied and plentiful with themed evenings throughout the week. The lift worked efficiently and our room on the 4th floor was spacious, very clean and a good sized bathroom. The linen and towels were fresh and white, so no complaints! The staff were very smart and served us drinks around the pool. As it was the first week in September we didn’t have to pay for the sun loungers. The pool is fairly small and was quite cold but refreshing. The evening entertainment wasn’t so good really with just a flamenco evening that was worth watching. The only negative may be is there were no English at all in the hotel, only us! This could be a draw back if you enjoy chatting to other guests. So, consequently there was nothing geared up for the English at all. No problem for us though! This is a fantastic hotel in a great position 2 minutes from a lovely beach and surrounded by shops and restaurants. I wouldn’t hesitate to return! Thank you all!!

Spent 5 nights here mid June . Hotel is lovely , and staff are courteous and hard working . 'Universal' is a Swiss company , and as a result the clientele was strongly influenced towards Swiss/German/French/Italian , however I found no problem with that . Rooms were very nice . Beds really comfortable. Nice and quiet at night. We were very fortunate to get a 1st floor room which gave us a sea view. It also had the advantage of having a longer balcony , meaning we could make use of the 2 x sunbeds that were there (you can get sunbeds around the pool , but you need to pay a few euros for these , and from what I could see the pool area was quite shaded through the day) The food in the hotel was excellent - quite varied (theme nights , gala nights) , fresh, and plentiful . Note , they have 2 sittings for dinner (approx 6-7 and 7.30-9) , so you have to decide which one to go for. The hotel is only approx. 30metres from the beach , which is one of the nicest ones I've been to - golden sands and crystal clear waters . You can also walk quite easily either way along to visit some of the other resorts along the coastline (Costa del Pins , Cala Bona , Sa Coma , S'Illot) . Biking is also very popular here, with designated cycle lanes , and easy bike hire) All in all , a most enjoyable stay , and highly recommended

Location excellent! Just 50 metres from beach and same from the main shopping area. Very clean and staff were very friendly (don't know how the odd review on this hotel said differently!!). Staff could not do enough for us. We arrived in the early hours of the morning, Ana, the hotel receptionist at that time was so helpful and pleasant and even asked us were we hungry, immediately after check-in! Food and drink was provided there and then. Rooms cleaned everyday, dining room staff (Ramon particularly) very pleasant (even though mainly a German used hotel) but we were not treated any differently. Food was varied but more for mainland Europe, a little repetitive and not really geared for children...but not different from any 3-star hotel we have stayed in..... but a good 3-star! Slight down side was the need to reserve sun loungers around the pool area (13 euro pppw) but handy having a lounger at your beck and call when you need it.....no running down early to put towels out !! This would not put us off...We would go back. Cala Millor is a little gem!

Food was good, scenery nice, the city is perfect for tourists. The room is small for 3 adults if you plan to book like that. many amazing beaches nearby (renting a car is recommended).

All the staff were brilliant. The check-in staff were very professional, friendly and welcoming. The cocktail we were given upon arrival as a welcome was a pleasant and unexpected surprise. We were also given a gift of souvenir postcards which was a very nice touch. We didn't have lunch or dinner at the hotel although we are sure this would have been very good because the breakfast was. All the dining room staff at breakfast were great and maintained the food counters and cleared the tables. Their quiet professional efficiency meant you barely noticed their presence whilst they were doing their job in the background. The breakfast was excellent with plenty of choice catering for many tastes and health requirements. The dining room was light, airy, clean and modern. The location of the hotel is brilliant and literally a minute from the beach. Our room was clean and comfortable. Thanks to all staff for a wonderful stay.

Clean, basic hotel that is 1 minute away from the beach. The transfer is challenging, took us over two hours on the coach.