Overall Ratings & Reviews Hotel Plaza de Armas Cusco

Great location. Had a trouble with checking in. I dont need a visa to travel Peru with my passport. But the front desk lady insisted for me to provide a proof of immigration? saying that she can’t find me on the system and it means my immigration status is not valid. She also called me twice and yelled at me through the phone that this will affect entire hotel so I need to bring that paperworks ASAP. I went to the front desk and found out she put a wrong passport number, it took me literally one minute to find out what was wrong. No apologies for getting yelled at. This was very unpleasant experience. Also some rooms are on the same floor as the coffee shop and the middle door doesnt completely sound proof. Room was a bit small but nice and clean.

Location was unmatched. Located right on Plaza de Armas. Plenty of food and shopping in the area. Safe at all hours. Staff was friendly and ready to help. There is a roof top terrace no one used that was a great place to relax.

Great

Excellent place. Very well located. Friendly staff.

Located in central Cusco facing Plaza de Armas. Walking distance to sights, shopping and dining options. Restaurant & bar which overlooks Plaza de Armas, has a good range of food and drink options and an excellent breakfast buffet. Staff were very friendly and helpful. During festivals, Plaza de Armas is the centre of the celebration and the party goes late into the evening. Be prepared to participate, not quiet. My stay included the four day Inti Rymi festival celebrating the June 24 Solstice.

Family in front of me decided they needed to ask every possible question re the City and receptionist was too polite to suggest alternatives to holding up line waiting to check in.

Very nice accommodations. Very clean and comfortable.

El hotel está muy bien hubicado en el mismo centro, todo está cerca, el personal es muy amable, las habitaciones muy limpias y cómodas, gracias por mis maravillosas vacaciones

The best location, everything around you, helpful stuff, very friendly people, nice view from hotel balcony, nice food.

Everything about this hotel is nice. Service, cleaningness, location, complementary breakfast. It makes me feel home everytime. If you stay in town after check-out they keep your suitcases and let you access it as many times as you need. Highly recommended!

Very nice clean property. Staff were all friendly and helpful.

Great location

Location right at plaza de Armes

Good service

Great to be on the square. Odd controls of entry are lame and controlling.

great location

The hotel was quaint with a simple breakfast. When we got to the breakfast, nothing was ready. We had to wait a while because the bread delivery was not sent yet. It was interesting because it was a mix of stuff available for free and stuff available for sale so it was kind of confusing. The things that looked great of course were for sale and the things that look mediocre of course were free. I was happy that they had hot cocoa powder and sugar and hot milk. But in general, it was just OK. The pillows and the bed were comfy and the water was nice and hot with a good pressure.

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Great location for tourism, eating, and shopping

Good hotel and location