8.5
Very Good
From 1,393 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Aston Inn Gideon Batam
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Kebolehcapaian (30)
WiFi (30)
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Traveler Reviews Aston Inn Gideon Batam

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40
Customer reviews
Ivoeriyeni t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
For the hotel, it is quite strategic, near the mall, if you want to find food in front of the hotel there are many, the breakfast is quite complete with many variations and the taste is all okay, this is my first time staying at the Aston Inn Gideon Hotel, so far I am satisfied.
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H William I.
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
The hotel was clean, the rooms were spacious, and the breakfast was satisfying. The staff was friendly. Excellent.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
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Mhd A. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff are friendly, kind, and very helpful, and their response is also fast.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
H William I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The room was spacious and the hotel's location was close to everything, especially the mall and many dining options at night. The housekeeping staff was friendly. We'll be back again next time.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
G***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very strategic location and lots of culinary around
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
W***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room is spacious, the breakfast is delicious, the location is strategic, close to the mall, food court, and restaurants, just walk and you'll be there.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Bambang H.
icon-Transit
Transit
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10.0
/10
Reviewed 9 week(s) ago
Strategic location, lots of food. Security is a bit big, a bit old. Very nice, friendly.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
S***I
icon-Staycation
Staycation
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10.0
/10
Reviewed 10 week(s) ago
The breakfast is delicious. The service is definitely top, no need to go far for night culinary.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
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Herman h.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
Request is unclear, very unclear, rules are unclear.
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1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Mr. Herman, Thank you for your feedback. We apologize if there is any unclear information regarding requests or rules during your stay. This feedback will be a serious concern for us to improve the clarity of communication and guest comfort in the future. We look forward to welcoming you back with a better experience in the future. Best regards, aston inn Gideon - Batam.
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FARIHA
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8.8
/10
Reviewed 10 week(s) ago
Easy check-in process, clean room.
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Accommodation's Reply
22 May 2025
Dear Mrs. Fariha, Thank you for your positive review. We are happy to hear that the check-in process was easy and that you were satisfied with the cleanliness of the room. Reviews like this mean a lot to us and are a motivation to continue to maintain the quality of service at aston inn Gideon Batam. We look forward to your next visit. Best regards, aston inn Gideon - Batam.
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L***S
icon-Business
Business
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9.4
/10
Reviewed 11 week(s) ago
good place, good location, great hospitality, near city centre and restaurants. recommended for holiday and business trip.
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Accommodation's Reply
22 May 2025
Dear Valued Guest, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed our location, hospitality, and overall atmosphere. Your recommendation for both holiday and business trips truly means a lot to us. At ASTON Inn Gideon Batam, we always strive to provide a comfortable and convenient experience for all our guests. We look forward to welcoming you back again on your next visit to Batam! Sincerely yours, Aston Inn Gideon Batam
Suryo P.
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Business
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10.0
/10
Reviewed 13 week(s) ago
One of Batam's hidden gems. Highly recommend.
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Accommodation's Reply
22 May 2025
Dear Mr Suryo, Thank you very much for your kind words and for calling us "one of Batam’s hidden gems" — what a wonderful compliment! We’re truly honored by your recommendation and delighted to know that you had an enjoyable stay with us. Your support means a lot to the entire team at ASTON Inn Gideon Batam. We look forward to welcoming you back again soon for another memorable experience. Sincerely yours, Aston Inn Gideon Batam
e***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 14 week(s) ago
nice, spacious room, comfortable, soundproof
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1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Valued Guest, Thank you for taking the time to give us a positive review. We are very pleased to know that you are satisfied with the comfort of our rooms, including the spacious size and the quiet and soundproof atmosphere. Reviews like this are a motivation for the entire aston inn Gideon Batam team to continue providing the best service. We look forward to your next visit in the near future. Best regards, aston inn Gideon - Batam.
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tan b. h. s.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Never eat, want to eat your breakfast very badly done.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
A***k
icon-origin-TRAVELOKA
9.6
/10
Reviewed 16 week(s) ago
The breakfast needs to be improved to be more delicious because many of the dishes lack salt and seasoning.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thank you for your valuable feedback. We’re glad you enjoyed your stay and appreciate your input regarding the breakfast. Your comments about seasoning and flavor have been noted and will be shared with our culinary team for improvement. We hope to serve you better on your next visit. Sincerely yours, Aston Inn Gideon Batam
d***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
We have been coming back to stay there for 5 years. It's really good.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 17 week(s) ago
Great location and service of the staff were good. Food however could be improved. The noodles station at the breakfast corner was always undercooked during my stay.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our location and the service provided by our team. Your comment regarding the noodle station is truly valuable, and we will immediately communicate this to our culinary team to ensure better preparation and consistency in the future. We hope to welcome you back with an improved experience. Sincerely yours, Aston Inn Gideon Batam
H***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Hot water that doesn't exist 😮‍💨
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thank you for your review. We sincerely apologize for the inconvenience caused by the lack of hot water during your stay. Our engineering team will look into this issue immediately to ensure it doesn’t happen again. We appreciate your feedback and hope to serve you better on your next visit. Sincerely yours, Aston Inn Gideon Batam
Nico T.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The hotel staff is friendly and pleasant.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
I have stayed at this hotel several times on every visit to Batam.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Number of reviews per page
20
40