Overall Ratings & Reviews B&B HOTEL Metz Jouy-aux-Arches

It was a well run place with nice staff. The only 2 negative points are, poor internet on my equipment and if you're coming by bicycle, they have nowhere to store your bike.

Excellent value property within walking distance of 15 restaurants, cinema and a Lidl.

Great stay for overnight, especially with large vehicles. Small clean rooms and friendly staff.

Was perfekt 👌

Check in was difficult because they didn’t send me a room code but a guy staying there helped me get in touch with some one who gave me the info. The code did not work on the parking gate but someone else arrived and their code worked.

Simple and small but clean, only ten minutes from downtown, and overall great for the price.

Hotels.com let me down big style when booking this hotel, I received a email from the hotel on the morning I was supposed to be staying the night stating that Hotels.com had not paid them (I had to pay immediately on book the hotel) I contacted Hotels.com straight away via direct messaging, the person I communicated with in the end said that she had spoken to the hotel and had paid for the room. I communicated this directly to the hotel responding to their email, only to be told they hadn’t. By this time I was on a motorbike riding through France. On one of my rest stops I had to communicate with Hotels.com again only to be told the issue had been sorted. On arrival at the hotel the guy on reception said I had to pay for the room as Hotels.com hadn’t. I was in communication with Hotels.com for OVER 2hrs stood at reception in my motorbike leathers with my 13 year old Son. In the end I had to pay another €49 to stay the night as Hotels.com could not sort the issue out as the guy on reception only spoke French and the people from Hotels.com only spoke English just like me. Not. Good start to a 12 night holiday all booked through Hotels.com 😐

Very overpriced for a tiny room in which you couldn't swing a cat. Air conditioning was noisy and not very efficient. The door number keypad didn't work 50% of the time. Nobody seems to be on call when the front door failed to open, resulting in a queue of 3 people trying to get in, before anyone could manage to get the combination to work. For twice the price of Mr Bed around the corner, it wasn't worth the extra money.

Check in was a bit confusing we had to wait till 17:00 for someone to come and open up but there was a automated check in outside as long as you have a reference number. Our room was a disabled room so on the ground floor. The cleanliness was debatable the floor was grubby but the local area was good for places to eat also VERY close to a shopping centre.

no one in reception. self service check in didn't work. I do not speak french and help line was useless. I am on a bike and have no phone so could not contact hotels.com. Had to take another hotel next door. tried to contact hotels.com on internet from other hotel. very unhappy.l

Apart from our taxi driver getting a bit confused and dropping us at the wrong hotel, once we got our bearings, everything went alright. There doesn't appear to be any nearby public transport though and we did have to use taxis to travel into Metz.

overnight one night en route to Campagne. Very pleasant stay with restaurants nearby walking distance.

Stayed on outward and return journey to/from Lake Garda. First stay thought the hotel was OK, second stay-well let's just say we won't be going back, even if it was free.

Merci

Propre et personnel agréable

Séjour calme et agréable. Une chambre et des services de qualité pour un prix raisonnable. Personnel professionnel et serviable.

Réceptionniste en survêtement avec iPod dans l'oreille . Je lui ai demandé un renseignement sur un golf qui était a 10 min de l hôtel il savait pas où il était ...... Chambre paye avec taxe incluses j'arrive et on me demande la taxe de séjour pour 2 personnes alors que j étais accompagné d un mineur ..... Bref perso je déconseille

Expérience tout à fait conforme à une seule exception : le chauffage ne fonctionnait pas. Bien qu'il ait tourné toute la nuit, rien n'était à faire.

Het hotel is keurig verzorgd. De ontvangst was heel erg vriendelijk en adekwaat. Uitstekend. We zullen vast vaker komen, want het hotel ligt heel praktisch aan de weg van ons huis in Zuid Frankrijk naar ons vakantiehuis in Nederland.

Le responsable de b&b HOTEL m’a demandé de voir avec vous pour un remboursement de petits déjeuner que j’ai dû payé pour ma fille . D’une sommes de 4€50 car en fonction de sont âge je n’aurai pas du payé