Everything was in good order and keep up the good work, will consider booking this hotel for future business travels for my staff.

Nice stay. It was comfy and tidy. Maybe the room door must be repair or replace, sometimes it's not properly lock

Great location! The front desk staff were really patient when helping me change rooms, and housekeeping acted fast when I needed extra toiletries. Really appreciated their good service 👍

We had a great short vacation there.

i have breakfast in house restaurant and saw 1 of hotel staff use hand wan pick up cockroach under buffet counter …speechless

Many eating places short walk, in front and behind hotel.

We stayed in the family room, which was very spacious with sofa and a table. It is also clean. The staff is very friendly. The location is also very strategic. Many food nearby, with Foh San dim sum and Chong Yang kopitiam just at the road behind the hotel. There are even convenience stores and a laundry nearby. We had a pleasant stay here. Will be back again.

Dressing table got ants in room 602.

Hotel room decent but one of my room got ants issue. Overall still OK. Reception service are good.

Hotel lobby got few car park in-front of lobby and not convenient when we want to go into the van that we charted, when I ask the hotel security and he told me that the owner of the car pay money to park in-front of the hotel lobby … I really disappointed with this kind of selfishness and hotel management also no action taken.

Check in and out was effortless. Rooms are decent size, clean and comfy enough for 2 nights. Parking in the hotel was not a problem. Location is great and walking distance to many yummy local food. Basic toiletries were provided, toilet was clean, AC and water heater worked well. Pressure water pressure was also really strong. Would definitely stay here again.

Overall fine-ac, hot water work well. Noise travels when events are on going. Breakfast is good except no rotation (ie almost same kind of food every day) Perfect location if want to be in city centre.

This is an old but very well maintained hotel in the city of Ipoh. It is very convenient to access the Ipoh old town shops and restaurants.

Room spacious ans clean. Welcomw and friendly staff.

My request for soft pillows and higher floor rooms were met. The staff were courteous and helpful.

Terribly dirty hotel. I check in late around 9pm-10pm, so after check in, I decided to go outside to have some supper. I go back to hotel room at around 12am, then only I found out the bed is dirt. It is actually cover with comforter = looks totally ok and clean, but once I wanted to lie down, I remove the blanket and found out is as the picture, I call up the reception, he told me room service is closed, so he can provide me room change, will ask the security to send the key to my room, he just send me the key, and I have to change my room, move my belongings and luggage by my own self. After room changing, the room is super hot and the air conditioner is not working properly, when I check out, the reception asked me to send her the photos only, and just say sorry. That's all what they can do. No more staying excelsior although the hotel in a good spot.

The hotel room floor is dirty and is like not being clean well.

We had given the suite room (room 1101), the bath towel was quite dirty and the water kettle also not working and need replacement. We did not realized that the opposite hotel had cafe which have life performance at night, even though our room window closed but still It was very noise so that my hubby and me could not have good rest. Overall is not pleasant to stay there and not worth of money.

Hotel room was good. Aircon, toilet good. We stayed 3 nights Thur, Fri, Sat out Sunday. On Friday night about 10.00 while watching TV in the room a private live band was performing in a small restaurant directly across from the hotel last night lobby. Very loud that I couldn't hear my TV even after raising volume. The band was supposed to last till 1pm according to hotel night reception. Fortunately it finished by about 12.15 on Friday and 12am on Saturday. I enquired from hotel night reception on Friday. They said nobody complained so far. I was very surprised because I couldn't watch TV or sleep till after 12am. The sound of the band was so loud, I think above allowed Department of Safety Standards> 90dB. Hotel should report. Otherwise hotel should provide sound proof windows. So those of us looking for a quiet restful weekend just be warned. If you are OK w this. No problem. Other observation the chair near the coffee tea area was faulty in my room. Service wise staff were excellent.

The rooms were clean and comfortable. The only downside was in one of the rooms, the water outlet on the floor was a bit clogged, resulting in slow water drainage.