7.4
Pleasant
From 235 reviews
Cleanliness

7.4

Room Comfort

7.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotell E10

Number of reviews per page
20
40
Top reviews
Malissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Easy late check in. Perfectly suited to our needs.
Jennie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

This is a good value option for staying in Kiruna, with all the facilities you really need but no luxuries. Though the parking is as easy as can be and the outside seating area is very nice. However there is no staff and therefore no service after 8pm, and if you are on holiday you might want to ask for a room at the back of the building since most guests are contractors and will be leaving in their vans from the car park at the front, from 5am onwards.
Read More
EDWARD
icon-Business
Business
6.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Pretty basic… rooms very tired. You get what you pay for.
Eduardo
icon-Leisure
Leisure
4.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The hotel is in an industrial area, my room was too small and very old, Rates too much expensive for what they offer.
Deanna
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

It was old and run down, not very clean. They had a restaurant but we weren't willing to try it since the overall cleanliness of the hotel wasn't very good.
Vinh
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

This hotel is very basic and really should be categorized as a 2-star rather than as a 3-star. In other words, it is too expensive for what one actually gets. Some disappointing features: 1. We got dozens of bug bites during our two-day stay. 2. Staff helpfulness is mixed. Some were friendly, like the Thai maid and one of the Swedish kitchen staff. On the other hand, the heavier woman with short bleach-blonde hair was especially surly. It seemed like she hates her job. 3. Everything besides the hallway to the rooms is locked up after 10PM. For example, expect to be kicked out if socializing with friends in the tiny reception area. 4. There is a mechanics' shop next door. Expect lots of noises consistent with such a business. 5.As mentioned, the rooms are tiny. While we are narrow-bodied ourselves and fit just fine on the twin-sized beds, I could imagine bigger people having trouble turning in bed. The desk, single desk chair, and single armchair were all similarly small. 6. There were water spots in the bathroom. In place of Kleenex tissues, one is given a roll of toilet paper on top of the empty tissue box. 7. Finally, I think it's worth mentioning that when paying for 150 euro per night, one should be able to expect to have at least a small gym, 24-hr coffee and tea, 24-hour reception, some toiletries, air conditioning, and fast internet speed (it was painfully slow for us). None of these were available at Hotell E10.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

Basic hotel that is a stone’s throw away from Coop, ICA, Burger King as well as petrol stations such as Circle K and TANKA. Stay was ok, nothing too fancy. Breakfast was a nice addition. Easy walk to Centrum too.
Xavier
8.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Basic hotel, a little far from the city center. The staff was awesome!
Susan
8.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

I feel the front desk should be opened 24/7. Currently the front desk closes at 11:00PM at night and does not re-open until 5:30AM. I needed assistance with calling for a taxi because I had a 6AM flight. No one was available to help me at 4:30AM. (I live in the USA and did not have local phone service) There was a gentleman setting up breakfast at 4:45AM and he did reluctantly open the front desk to make the call, (after I was banging on the door for help). He was very nice and did call the taxi for me, but someone should still be there around the clock to help. Otherwise the hotel was clean and staff was friendly and accomodating for the most part. I would recommend staying there.
Read More
Verified traveler
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Clean room with good heating. This hotel is located near the shopping district; coop, intersport; ICA, circle k and have few food options nearby. Pillow tad too soft
Verified traveler
10.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

We had an early morning flight to catch and they made us a delicious breakfast to go! Each room also has a mini fridge and the beds were really cozy!
Barry
6.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

Gooo for an inexpensive night while transitioning to Abisko.
tze him
10.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

overall it's very nice
Hanis
8.0
/10
Reviewed 490 week(s) ago

Hotels.com verified review

I had a 6am flight out from Kiruna and as sleeping at the airport was not an option as they would close 1 hour after their last flight, I needed accommodation. I thought I would try out this hotel. It was pretty good and one of the nearest to the airport too. There's a few shops nearby, walking distance. Bought some food from the salad bar at Coop and was perfectly happy. Took a nap and was very comfortable too.
Read More
Antonia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

En mycket prisvärt och fint Best Western. Skön säng, väldigt bra frukostbuffé, generösa tider. Enda minuset var att kaffemaskinen tog extreeeemt lång tid och skapade kö. Men kaffet var gott! Rekommenderar 5/5 toasters
Imanishi
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was good. Convenient to walk to nearby stores. Check-in was very quick.
Elodie
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lors de notre voyage, en raison d un retard de vol, nous sommes restés bloqués sur Stockholm le jour de notre réservation à Kiruna. Dès 14h, le 14 février, j'ai d abord contacté l hôtel pour m'excuser et expliquer la situation relative à mon annulation. L'hôtel me précise que je dois entrer en contact avec la plateforme. Ce que je fais, non sans mal, par téléphone. Nous ne sommes responsables de rien et surtout avons tout fait dans les règles. Et pourtant, et Expedia et l'hôtel se renvoient la balle quant à notre refus de remboursement. Je ne conseille donc aucune réservation par Expedia qui s enrichit sur des situations compliquées de voyageurs.
Read More
Tina Lehmann
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Det var et hyggeligt, simpelt hotel, lidt underlige vaner med at lukke bar kl 20 fredag og lørdag, køkkenet lukkede kl 19, meget tidligt, når der stod lukkede kl 20. Og søndag virkede kaffemaskinen ikke, men det skrev de ikke og ingen pandekager søndag, kun de andre morgener.
Oscar
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Jag och min Flickvän Bodde på hotellet under en natt. Vi hade varit ute hela dagen och såg otroligt mycket fram emot deras bastu som kunde användas vid förfrågan. Vad vi inte fick höra förens det var försent var att Bastun bara går att använda innan klockan 20:00. Vi ville börja använda den 19:50 men fick inte. Denna info skulle varit bra att få när vi checkade in och frågade om bastun. Detta försämrade våran vistelse från 4 till 3 stjärnor då vi specifikt frågade om den vid check in. Rummet var fint och frukosten var bra.
Read More
Verified traveler
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Toaletten rann hela tiden. Tv: n laggade och vi fick hjälp och instruktion av personalen att dra ur kontakten. Färgen på toadörren hade lossnat rejält. Maten som skall vara varm var knappt ljummen. Trevligt att det serveras kvällsmat. Priset alldeles för högt på detta boende.
Number of reviews per page
20
40