No washroom operating unable to have healthy break and shower . I paid insurance can I complete reimbursement?

My stay here was satisfactory, only stayed one night but eveythign went well. Staff at the front desk were nice.

It’s good

Cleanliness is lacking. Appliances in room either didn’t work or no outlet available. Staff were ok.

When I arrived they didn’t find my reservation, room with dirty carpet, bedding. One day I return and found my room opened. At the check out card reader not working to return my deposit, had to receive cash, they were asking me my cc number and PIN to return it later that for security reasons I refuse to provide.

I didn’t like the management attitude

I never even went in hotel looked really bad

Old and very bad mattress; old and run down paint, wall, window, … Many people (not guest) sitting in lobby; office looks bad and disorganized Hallway not clean with plywood for stairs,…

good

Guest lobby is a mess. Some renovations have been done. The hotel is old. Room was clean enough. Bed and pillows are not to my likeing. Should be replaced. I was there only because my go to was booked up.

Horrible

It was alright

Good