The highlight of our 2 day stay was Joseph. He was a five star employee, really positive, helpful and a great ambassador for the hotel. Our 'premier' room was spacious, clean and modern. Everything we needed. We don't like leaving negative reviews but his hotel just lacked any sort of guest interaction (apart from Joseph!). The breakfast time had to be booked and adhered to.. but the offer was really poor. No member of staff present, really basic and no real thought. We choose to stay in this hotel as it was my birthday treat. We told reception before we arrived but they did not even wish me a happy birthday let alone leave a message. We would have been a lot happier somewhere else! If you want a soulless place to say which is clean, modern and central this is fine. Don't expect anything more... unless of course Joseph is working .

It turned out that this hotel does not have parking included. I don't know whether to blame Expedia or the hotel. When I did the search in Expedia, I choce hotels with parking. Also, I messaged the hotel to verify if parking was included.

Staff were excellent. Breakfast as expected. Early checkin via Expedia messaging service was not answered prior to arrival, staff were accommodating.

Limpio, atencion esmerada, desayuno completo.

Small single room looking onto dirty courtyard, but it was fine - central, clean, quiet, convenient.

Great little hotel, reception check in was quick and efficient. very clean modern room, i was offered secure parking at 10 euros per day, but i choose free parking which was only a five minuets walk away. main street with lots of shopping bars and restaurants was just around the corner. overall a good place to stay in a nice town.

It was Ok. A bit difficult to get

Staff was fantastic!

Stayed in this hotel on New Years Eve. Central location made it perfect for walking in the town, enjoying the festivities and strolling back to the hotel. The staff were available at all times and extremely helpful. The room itself was clean and comfortable with access to heating or air conditioning in the room. Breakfast was self service with a good range. All food and during was fresh and plentiful. We would definatly use this hotel again.

Hotel cómodo en la zona, limpio, práctico, fácil aparcamiento y muy bien situado. Sin duda alguna, volveré muchas veces.

Dentro de lo normal

El hotel está en la zona céntrica de la ciudad de Monforte de Lemos. El desayuno tipo buffet, incluido en el precio, estaba bien. Bastante variedad. La habitación limpia y el baño también. Lo único malo que al estar al lado del ascensor, cada vez que funcionaba, se escuchaba en la habitación.

Buen hotel. Habitación grande y moderna. Buen desayuno tipo buffet. La unica pega es que la habitación no esta bien insonorizada. Pudimos aparcar en una calle cercana al hotel sin problema. (en octubre)

Estancia agradable y buena situación

Cerca del centro

La ubicación es perfecta. La habitación, correcta con la salvedad de que olía mucho cada noche a humedad. El trato del personal y limpieza, bien. El desayuno, correcto.

Negativo Turnos desayunos horarios impuestos

Vue de la chambre sur une cour sinistre

Agradable,limpio y céntrico

Todo perfecto Hotel muy céntrico con parking publico al lado Personal muy amable 100% recomendable