Great location. But hot water flow suddenly stopped in the middle of a shower. Apparently the water pump failed indicating poor maintenance
VICENTE
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
D
Sandra
with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location!! Friendly staff!! Rooms need some tlc but value for the money!
ZHIWEI
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Bad experience
Guadalupe Isabel
with Children
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
There only one kitchen staff gentlaman that was nice but then again you needed to tip him every time you ask for something I think name’s Hector or Ruben .
jeanette
with Children
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hotel itself is in a great location, block away from Bellas Artes, Garibaldi plaza, Zócalo is 2 blocks away. Our room and from what I saw other rooms are just 4 walls, no windows very small space, no refrigerator, no iron, and no AC. Just a good place to sleep in. We had an issue with a broken sink which was reported but yet they still charged us at check out. We will not stay here again
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Miguel
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Todo excelente. Muy buena ubicacion, precio y estado general
Faviola
Friends and Family Family
4.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
It seemed clean but we did find some bugs in the shower. The front desk staff was passive aggressive at check in and check out. Parking situation is misleading and inconvenient. Rooms are small and bathrooms are tiny. It was a close to OK experience, but nothing more.
Gerard
with Partner
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The room was clean the staff were friendly and having a giant fan above the bed was terrific. The bed was quite firm, maybe too much so and the pillows were a bit hopeless but the location was great. Having a restaurant in house was helpful for early days. All in all a good stay.
Otelina
Leisure
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Very nice and accommodating staff. I arrived a bit early and allowed me to check-in before the check-in time.
Ulyses Jesus
2.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
El personal de la puerta principal, el tipo rubio, era grosero y comenzó a cobrarme más tarifas después de que todo fuera pagado. El hotel es realmente más ruidoso y el exterior tiene Vagos laterales exteriores
El hotel está limpio.
Oneika
Friends and Family Family
6.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Clean room, good location and close to the Metro. Unfortunately people were loud and talking very late into the night and the workers making noise before 7am made for very poor sleep, not to mention the flat pillows. The restaurant was meh.
Marilú
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
EUA
Miguel
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The room was great, the hotel is clean. The only thing is theres a lot of homeless outside the hotel but thats out of control of the hotel.
Victor Manuel
Leisure Family
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Muy atentos, cuartos limpios y la Comida Buena Gracias
Ruby
Friends and Family Family
4.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Location was not where indicated. It was further away from Zocalo. Informed receptionist about this in case others went through the same trouble finding the hotel and he was very rude. Also, he didn't want to take my DL because he said it's not a vadid ID in Mexico. He was asking for my passport.
ricardo
2.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
staff is good service good but very noisy and hard to sleep
Efrain
Leisure with Children
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
I lake this place because it’s close to the popular places
Mariana
Leisure with Friends
4.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
I wouldn’t stay there again, very unsafe area
Salma
6.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
El lugar solo es para dormir más no estar mucho tiempo ahí
Mi cuarto olía bastante a cigarro aunque había un letrero de no fumar
A diario tuve servicio de limpieza y el cuarto estaba cómodo dentro de lo que cabe
En las afueras del hotel hay campamento de indigentes entonces cuidado al caminar por ahí