8.5
Very Good
From 3,316 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.9

Service and Facilites

8.5

People often mention about Varna Culture Hotel Tunjungan Surabaya
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Distance to City Center (76)
Surroundings (65)
Bedroom (64)
Ambiance (62)
Accessibility (61)
Staff Friendliness (61)
Bathroom (60)
Hotel Area (53)
Taste (49)
Family Friendly (43)
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Traveler Reviews Varna Culture Hotel Tunjungan Surabaya

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40
Customer reviews
Hamsyah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The staff is friendly and the hotel has a peaceful atmosphere. I've stayed here several times and have always been comfortable and happy.
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Ahmad E.
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Business
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8.5
/10
Reviewed 2 week(s) ago
Everything is ok, but check-in time should be expedited to at least 12 noon so that guests don't have to wait outside for too long, especially those from outside the area, who are definitely tired.
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D***a
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Leisure
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8.8
/10
Reviewed 2 week(s) ago
Comfortable accommodation. Friendly staff. Easy access.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. D*a., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic location, right on Jalan Tunjungan. Near the city center.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. D*i., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
The hotel is clean, comfortable, the hotel staff are all friendly, and the menu is also delicious.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. G*t., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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hanief r.
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Staycation
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9.4
/10
Reviewed 3 week(s) ago
Awesome.. Clean.. Right in the middle of Tunjungan Street, there are lots of entertainment, food, and other things. I've always been here twice when I go to SBY. The facilities are also okay, clean.. Recommended if you go to SBY.. It's also close to TP, just walk through Tunjungan Market.. Cool
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Accommodation's Reply
08 Oct 2025
Dear Mr. Hanief r., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make further improvements in the future. We hope you will stay with us again, and we will be sure to provide you with the best service. Best regards, Zainul Afandi. (General Manager)
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The location is right in the heart of the city. As soon as you exit the hotel, you're immediately greeted by the bustling streets of Tunjungan Street. You can even sit in front of the hotel and enjoy a coffee while watching the bustling mall. Sunday mornings are car-free, allowing you to see various activities along the street. The rooms are clean, with the architecture and interior reflecting the heritage feel of old Surabaya.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. G*t., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
I have been to the Varna Hotel several times, although it is not a big hotel, it is quite cozy and clean.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Guest, Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay with us again, and we will be sure to provide you with the best service. Best regards, Zainul Afandi. (General Manager)
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Z***a
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Staycation
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8.1
/10
Reviewed 4 week(s) ago
The hotel is nice, I got it on the 2nd floor, the theme is vintage. The shower was broken, it came off, but I called the receptionist and the technician immediately came and replaced it. It's also close to Jalan Tunjungan. The hotel is clean. But the atmosphere is a bit strange, or maybe it's just my feeling.
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Accommodation's Reply
18 Sep 2025
Dear Mr./Mrs. Z*a, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for any inconvenience during your stay. Your review will help us make improvements in the future. We hope you will stay with us again and we will be sure to provide you with the best service. Best regards, Zainul Afandi. (General Manager)
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Arief D.
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
Strategic hotel in the middle of the hustle and bustle of Jalan Tunjungan
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Mr. Arief D., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make further improvements in the future. We hope you will stay with us again, and we will be sure to provide you with the best service possible. Best regards, Zainul Afandi. (General Manager)
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always the top choice for staying when visiting Surabaya.
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Accommodation's Reply
18 Sep 2025
Dear Mr./Mrs. S*a., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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Syafa I.
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Leisure
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8.8
/10
Reviewed 6 week(s) ago
The hotel is indeed old, but the hospitality is good, and the location is really top in the middle of Jalan Tunjungan, in the middle of Surabaya city.
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Accommodation's Reply
10 Sep 2025
Dear Mrs. Syafa I., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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F***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
it's a bit difficult to cross because it's one way
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Accommodation's Reply
18 Sep 2025
Dear Mr./Mrs. F*a. Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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B***i
icon-Business
Business
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8.8
/10
Reviewed 6 week(s) ago
Friendly staff, everything is good, breakfast is very limited, the hotel area is very strategic, you can find food everywhere nearby.
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Accommodation's Reply
10 Sep 2025
Dear Mr./Mrs. B*i., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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A***a
icon-Staycation
Staycation
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8.2
/10
Reviewed 7 week(s) ago
The reception staff were friendly and polite, helpful when we called from our room, and polite in their explanations. However, the parking attendant was unfriendly from the moment we arrived and didn't give us clear instructions about where to park our car because the hotel parking lot was full. They were also very unfriendly and impolite even after we left.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mr./Mrs. A*a., Thank you for your review of Varna Culture Hotel Soerabaia. We apologize for any inconvenience during your stay. Your review will help us make improvements in the future. We hope you will stay with us again and we will be sure to provide you with the best service. Best regards, Zainul Afandi. (General Manager)
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Angga P.
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10.0
/10
Reviewed 7 week(s) ago
hotel in the tourist area of Surabaya... great
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mr. Angga P., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay again and we will be sure to provide the best service. Best regards, Zainul Afandi. (General Manager)
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Sunaryo D. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
All the hotel staff are very friendly, the rooms are clean, spacious, and comfortable. If you want to eat out, there are many options around the hotel on the left, right, and front. If you want snacks, there is Jigu Indomart in front. In short, the location is the best. Oh yes, on Sundays there is car-free day in front of the hotel, so it's best to bring your sports equipment too. Thank you
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Accommodation's Reply
10 Sep 2025
Dear Mr. Sunaryo D. B., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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Y***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
I like staying here, because at night I can walk around the viewing area, or sit in front of the hotel while having a drink, it's close to everything, the room is also ok, just not airtight and yesterday the hot water couldn't turn on, but it's ok to stay here, I like the atmosphere
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Accommodation's Reply
10 Sep 2025
Dear Mr./Mrs. Y*a., Thank you for your review of Varna Culture Hotel Soerabaia. We apologize for any inconvenience during your stay. Your review will help us make improvements in the future. We hope you will stay with us again and we will be sure to provide you with the best service. Best regards, Zainul Afandi. (General Manager)
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Andrie W. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Great for the price and location, it's really worth it.
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Mr./Mrs. Andrie W. S., Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us make improvements in the future. We hope you will stay again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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P***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
The hotel location is very good, not scary. There are many restaurants and photo spots. The room is okay, quite big, but not very soundproof. However, the room I got had an air conditioner that could not be adjusted. As for the breakfast, it was delicious and had a variety. Overall, I recommend staying here.
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Accommodation's Reply
20 Aug 2025
Dear Mr/Mrs P***n, Thank you for your review for Varna Culture Hotel Soerabaia, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi (General Manager)
Number of reviews per page
20
40