Staff was not very friendly

Location is excellent as really close to the tram, shops and historic centre. Room was clean and quiet despite being right in town. Hotel staff were super friendly and polite. Our main issue was that the room we booked for 3 adults (we are friends) didnt have a bathroom door! It was open plan and had a mirror positioned in exactly the wrong place so people sitting on the bed could see inside the shower. The toilet was in a separate cubicle but didnt have a sink, meaning you had to come out of the loo and go into the main bathroom bit, the loo also had a frosted glass sliding door that didn't give much privacy. Probably fine for a couple but we all get a bit awkward!

Great location to see everything, lots of cafes and restaurants in the area. Nice room. Clean and comfortable.

Parking was excellent. Very safe.

great location, easy to access attractions.

Great location. Close to all the main attractions.

One night stay for us. Great location and easily walkable everywhere. The breakfast buffet was fantastic and far exceeded our expectations as we got a really good deal on our room. The room was fine - fairly basic but just what we needed and expected. All in all great stay and would use again if passing through Dresden.

Clean room. Friendly staff. Great location; near many restaurants, the Allstadt area, wonderful art museums, and many of the spectacular historic buildings and sites.

Very clean and spacious room.

Large, clean room overlooking the Christmas market

We stayed over the Christmas period and had a balcony room. This was the most magical experience. Laying in bed listening to the carols, bells, people laughing. The view was amazing. The property is old as most building in Europe but all amenities were great. Couldn’t fault besides from limited access to taxis and no Ubers in the area. Roads also get closed during Christmas market periods. Plan ahead and don’t make the mistake like us as we almost missed our train due to not having car transportation close by. Plenty of tram options if you can navigate and shopping centre across the street!

Staff was awesome and quickly resolved any question and requests. Location is perfect!

Great location , parking below the building and train station very accessible.customer service is great and sumptuous breakfast.loved the view during the Christmas markets, we were on the 2nd floor, got the whole view and very christmassy

Excellent location, friendly staff, awesome breakfast and directly at Christmas markets

Poor hotel We paid for a suite. 2 very large rooms. Almost no furniture . 2 giant empty rooms The bedroom has no furniture - no chairs nothing to put clothes on. The other room has a leather/ plastic couch from the 1950’s TV wasn’t connected and had no signal. Heating didn’t work and they had to re-program the system. Breakfast not included and they kept trying to sell us breakfast. Check in time was 3pm and they made us wait. We came back at 2:50’and were told to wait 10 minutes.

The hotel was the perfect location for viewing the Christmas market. It’s literally right outside the front door. The room was quiet, and the staff was friendly and helpful.

I was travelling with a friend - we booked a family room so that we each had a bed. Unfortunately there was no door to the shower.. which seems odd for a family room! What if we were a family travelling with teenagers? The beds were also not very comfortable. The staff at the desk were super nice, and great location.

Right on the plaza for Dresden Christmas market. Courteous staff. Not exactly wheelchair or disable friendly building, but I can see where they have made changes to make it so. Good breakfast. Discounted parking for the garage. Overall, a comfortable stay.

Could not change temperature in room. Front desk staff was just ok.

Amazing