M***i

Business

10.0

/10

Reviewed 2 day(s) ago

The location is very strategic, close to everything. Gorontalo Mall is within walking distance. The hotel's amenities are rather minimal. The exhaust fan in the bathroom didn't work. The toilet bidet leaked. The air conditioning wasn't cold enough. It's a shame because the location is great, but the in-room amenities are poorly maintained. Furthermore, considering the price, the hotel room is quite reasonable per night.

See original

Find this review helpful?

Accommodation's Reply

18 Jun 2026

Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager

See original

M***d

Business

9.1

/10

Reviewed 7 day(s) ago

Hotel is pretty comfortable & quiet. Good food.

See original

Find this review helpful?

Accommodation's Reply

18 Jun 2026

See original

Z***n

8.8

/10

Reviewed 3 week(s) ago

Hotel staff is good, service is good.

See original

Find this review helpful?

Accommodation's Reply

29 May 2026

See original

Setya D. P.

Business

8.8

/10

Reviewed 6 week(s) ago

Good enough for all facilities

See original

Find this review helpful?

Accommodation's Reply

19 May 2026

Dear Ms. Setya, From Amaris Gorontalo Hotel, we respectfully thank you for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager

See original

Yura K.

8.5

/10

Reviewed 8 week(s) ago

Comfortable and quiet stay here p

See original

Find this review helpful?

Accommodation's Reply

30 Apr 2026

Dear Ms. Yura, From Amaris Gorontalo Hotel, we respectfully thank you for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager

See original

Baim

Leisure

10.0

/10

Reviewed 8 week(s) ago

awesome, sooooo cool

See original

Find this review helpful?

Accommodation's Reply

30 Apr 2026

Dear Mr. Baime, From Amaris Gorontalo Hotel, we respectfully thank you for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager

See original

Verified Traveler

10.0

/10

Reviewed 10 week(s) ago

It was a pleasant and very interesting stay at the hotel. Thank you, Amaris Hotel.

See original

Find this review helpful?

Accommodation's Reply

30 Apr 2026

See original

R***a

8.8

/10

Reviewed 11 week(s) ago

The staff is friendly, access to the mall is very close, the room is quite comfortable, I don't know about the food because I never went down for breakfast😄

See original

1 people find it helpful

Accommodation's Reply

12 Apr 2026

See original

W***a

8.5

/10

Reviewed 11 week(s) ago

I thought this hotel's double queen-size room would have a large bed, but it turned out to be a standard room. It turns out I booked the wrong room.

See original

Find this review helpful?

Accommodation's Reply

12 Apr 2026

See original

M***a

Staycation

10.0

/10

Reviewed 12 week(s) ago

The hotel staff is friendly and responsive👍

See original

Find this review helpful?

Accommodation's Reply

12 Apr 2026

Dear Valued Guest, Amaris Gorontalo Hotel would like to express our gratitude for taking the time to write such a wonderful review about your stay with us. We are deeply appreciative of your compliments on our friendly and prompt service. Thank you again, and we sincerely hope to welcome you back to Amaris Gorontalo Hotel for your next vacation. Sincerely, The Hotel Manager

See original

Q***n

Staycation

9.4

/10

Reviewed 12 week(s) ago

Got a room on the 7th floor, according to my wishes, tranquility.

See original

Find this review helpful?

Accommodation's Reply

12 Apr 2026

Dear Valued Guest, Amaris Gorontalo Hotel would like to express our gratitude for taking the time to write such a positive review about your stay with us. We appreciate your kind words and your loyalty to our hotel. Thank you again, and we sincerely hope to welcome you back to Amaris Gorontalo Hotel on your next visit. Sincerely, The Hotel Manager

See original

arif s.

7.6

/10

Reviewed 15 week(s) ago

My client stayed overnight. The water suddenly stopped flowing, and then there was a sudden water repair, without prior confirmation.

See original

Find this review helpful?

Accommodation's Reply

12 Mar 2026

Dear Mr. Arif S., Sincerely, Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide positive feedback about Amaris Gorontalo Hotel. Regarding your comments about the delayed water supply and the water repairs without prior notice, we sincerely apologize for the inconvenience caused. The management will certainly follow up on this matter. We also apologize if there were any further shortcomings in our service. We will do our best to provide the best service and hope to welcome you again in the future. Sincerely, Hotel Manager

See original

Verified Traveler

8.5

/10

Reviewed 16 week(s) ago

If you go to Gorontalo, definitely go to Amaris, stay overnight if you go to TPD

See original

Find this review helpful?

Accommodation's Reply

12 Mar 2026

Dear Valued Guest, Amaris Hotel Gorontalo extends its warmest greetings. We sincerely thank you for taking the time to share your positive feedback regarding your stay at our hotel. We deeply appreciate your compliments, trust, and loyalty. Thank you again, and we sincerely hope to welcome you back to Amaris Hotel Gorontalo on your next trip. Sincerely, The Hotel Manager

See original

S***i

8.5

/10

Reviewed 17 week(s) ago

Regular hotel, always happy with the service

See original

Find this review helpful?

Accommodation's Reply

12 Mar 2026

Dear Valued Guest, Amaris Gorontalo Hotel would like to express our gratitude for taking the time to write such a wonderful review about your stay with us. We are deeply appreciative of your compliments on our hotel services. Thank you again, and we sincerely hope to welcome you back to Amaris Gorontalo Hotel for your next vacation. Sincerely, The Hotel Manager

See original

Mikael I.

Leisure

10.0

/10

Reviewed 17 week(s) ago

The hotel is clean and nice, it is also close to the mall.

See original

Find this review helpful?

Accommodation's Reply

12 Mar 2026

Dear Mr. Michael, Greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

See original

a***d

Business

8.5

/10

Reviewed 17 week(s) ago

The staff was friendly and helpful

Find this review helpful?

Accommodation's Reply

12 Mar 2026

Dear Valued Guest, Amaris Gorontalo Hotel would like to express our sincere gratitude for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

See original

N***o

Business

8.7

/10

Reviewed 18 week(s) ago

Overall good, just slow Wi-Fi.

See original

Find this review helpful?

Accommodation's Reply

20 Feb 2026

Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. Regarding your comment about the internet connection, we apologize for any inconvenience caused. This matter will be forwarded to our management. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

See original

Intan M. D.

Leisure

8.5

/10

Reviewed 19 week(s) ago

The food is delicious, the place is nice.

See original

Find this review helpful?

Accommodation's Reply

20 Feb 2026

Dear Mr. Intan M.D., This is a brief message from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

See original

T***g

Business

10.0

/10

Reviewed 19 week(s) ago

Always stay here on every business trip. Good recommendation

Find this review helpful?

Accommodation's Reply

20 Feb 2026

Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. We strive to continue providing the best service and sincerely hope to welcome you back again in the future. Sincerely, The Hotel Manager

See original

T***g

Business

10.0

/10

Reviewed 19 week(s) ago

The hotel staff is very friendly and responsive. The room is clean.

See original

Find this review helpful?

Accommodation's Reply

20 Feb 2026

See original

Amaris Hotel Gorontalo

Overall Ratings & Reviews Amaris Hotel Gorontalo

8.4

8.3

8.1

8.7

8.4

Traveler Reviews Amaris Hotel Gorontalo