Oaks Mackay Carlyle Suites

Explore Oaks Mackay Carlyle Suites
8.2
Very Good
From 371 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

9.4

Service and Facilites

9.0

Traveler Reviews Oaks Mackay Carlyle Suites

Number of reviews per page
20
40
Top reviews
David
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very clean and spacious room with full kitchen amenities
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room
Graham
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and tidy, perfect area for my work purposes, friendly reception, easy parking
ColinParawan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was clean and a good size.
karen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great staff, pool was lovely
Angela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice clean rooms, plenty of space for a family of 4 in the 2 bedroom apartment
Vijay
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff and rooms
Kerri
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We stayed in a 2 bedroom apartment. The main bedroom had 2 windows. One big set with an extensive amount of bird poo on the outside- it was disgusting. The other window had no curtains or blind on it and let the outside lights in all night, and the sun at 5am, and it rattled in the wind. The other bedroom had a bed that was uneven. I will be asking Expedia for a partial refund as we could not use the 2nd bedroom which I paid good money for.
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Mercy
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again.
Amy
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Over priced, dirty and outdated. The property felt more like a jail then a hotel. The room smelt and the aircon wasnt working, making for a really uncomfortable stay. The pool also isnt available, this again was falsely advertised online. The hand towels in our bathroom were stained and everything just felt dirty. Highly recommend booking elsewhere. Not an enjoyable experience.
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Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Really friendly reception, made process quick and easy
Susanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.
Verified traveler
icon-
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Receptionist Sandra was extra helpful.
KIERAN
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Ok as a last option. Rooms are modern, but tired and worn. Found a few stray pubes in the beds and shower. The lounge furniture, not great.(actually looked like someone died in the single seater at some point) Not what I expected for a 300 per night room. Being from out west, We are frequent motel users in Mackay, we normally stay in cheaper rooms. Thought we would “lash out” this time, what a waste of money! Don’t be fooled by pictures. Probably one of the worst we’ve stayed at in Mackay
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MARK
icon-Business
Business
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Great
Dodie
6.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The overall interior was very unwelcoming - dark and dingey.
Anthony
icon-Business
Business
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
Emma
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Helped me with an early check in
Lauren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Garry
icon-Business
Business
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
Number of reviews per page
20
40