Overall Ratings & Reviews Homewood Suites by Hilton Palo Alto

Fantastic spacious and elegant room with full size fridge. Nicely designed with elegant touches. Good gym. Breakfast was not up to par with the level of the hotel - would have preferred plastic or real plates and more options. Also, the way the food was laid out was prone to cross contamination: one large jar of cream cheese, jam and butter with one large knife in each. Would have preferred individual packets - for hygiene and prevent cross contamination for people with food allergies. The area needed more seating.

Nice property in a convenient location. Very friendly staff. Easy check in and check out.

We had such a wonderful stay and experienced here. The staff was welcoming and my family & I had such a pleasant time playing board games in their lobby. We got to relax at the pool, eat breakfast and relax under the warm sun outside their side yard. We enjoyed the complimentary breakfast and water bottles they offered. The property was clean. The gym space is great and clean. Very quiet and everyone was friendly. We did laundry here too and it was easy access and machines work great.

Stayed in a King Suite. The front desk staff changed my room number 3 times (dont know why) and each time said it outloud for the whole lobby to hear. At the time random construction workers were doing renovations other people checking in so privacy needs work. The room was clean. Bed too soft for my liking, pillows flat (also had small stains). I heard the person a floor above snoring (hated that). Windows in bedroom only. My view was of street and a bank, yes people can see into your windows. Bathroom separates the living area. Great size bathroom. I dont prefer tub/shower curtain situation, water pressure sucks as well. The living area has its own tv, its dark 24/7 since theres no windows on that side. Kitchen does not have an oven, but it has burners. Hotel has free parking. The lobby has a snack area but very little selection. Location is 5 minutes away from grocery stores.

Overall stay was good, only stayed for 1 night and staff was nice. Not too many choices of restaurants within a short distance to walk in case you didn't want to drive. But area was pretty quiet and peaceful.

The property just had a complete renovation and still a things to tweet and repairs. Overall a more 21st century look and feel. Need to get that other elevator repaired soon. The rooms were very modern with new furniture and layout. Would like to see that the water pressure for the showers increased.

Really nice and comfortable!

Loved it

Clean rooms and friendly staff! Wonderful breakfast too!

I recently stayed at this hotel, and it was a truly wonderful experience. The building has been newly remodeled, and the fresh, modern look is immediately noticeable. The room was exceptionally clean, spacious, and well-maintained. It had more than enough space to relax and unwind after a long day, which made the stay even more enjoyable. The staff were were friendly and attentive. The complimentary breakfast offered a variety of choices, catering to different tastes and dietary preferences. Overall, this hotel is a fantastic choice for anyone looking for a clean, comfortable, and welcoming place to stay.

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Property was very nice. The only thing I'm unsure of is the parking. I didn't have any problem because the occupancy appeared to be light but during peak times I'm just not sure.

New building, nice and spacious rooms, where you can open a window to get some fresh air. The hotel serves quite good breakfast. I would give this place 10/10 if they had better cleaned the walls in my room after some other guests - not a major issue but a sign that staff does not pay enough attention to important details. 9/10.

Under partial construction. Gym is closed and some areas dusty. Staff unfriendly. Breakfast is excellent.

Nice, clean, and convenient. Staff was excellent and so was breakfast! Thanks!

Loved the breakfasts & beds!

This hotel qualifies for a 5-star rating! What a bargain! Thanks a lot

Nice pool and breakfast

Ceiling fan didn’t work, but was a good experience none the less.

Gio at the front desk is awesome. He is very professional, friendly, polite, courteous, respectful and extremely customer service oriented. Gio definitely needs to be recognized by senior management at this top notch hotel. We stayed in Room 133 from August 3 to August 4. I am a Silver Hilton Honors member and I have stayed at multiple Hilton properties across the country. This property is definitely one of the best Hilton properties we have stayed at due to the excellent customer service of the staff, beautiful rooms, stunning swimming pool, ample parking spots and an outstanding complimentary daily breakfast buffet. We are definitely going to be back here soon in the near future for another amazing stay!