Gamma Mérida El Castellano

Explore Gamma Mérida El Castellano
9.4
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Gamma Mérida El Castellano

Number of reviews per page
20
40
Top reviews
Toribio
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La habitación siempre está limpia en general el hotel lo limpian constantemente, cerca de la plaza principal y de restaurantes
Jose
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good breakfast buffet
Baldemar
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Place was clean and staff was more than helpful.
Angelina Del Carmen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Cuarto limpio y tranquilo
Mounir
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

nothing to add. lovely stay
uriel
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Sigan asi
Cynthia A.
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I like the jr. king suite. It has everything for my stay.
Brandon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

My air condition did not work in my room. They gave me another room, a bigger room. It was an upgrade.
Cynthia A.
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

You get coffee packet for first night only, so if ur a coffee drinker, be prepared. Everything else is good!!! Food is grrreat!!! Service is great! Rooms r clean.
Randall
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel is fantastic really. Our room was VERY clean and comfortable. Love seat, little table, microwave, mini fridge, little sink, good hot water, king bed, a little coffee maker, TV and good a/c. It is in the perfect location close to 3 parks and restaurants all around AND the restaurant in the hotel is excellent. Staff helped us gringos in so many ways, they are super. Good security. Nice pool. We love the place.
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Davina
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean and spacious room. We stayed for two nights and were really happy with the location. Safe and close enough to the action. Would recommend.
Justo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location. Great staff
Julia
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The menu in the restaurant was delicious, I recommend the Lima soup. The personnel is very kind.
Megan
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This hotel is well located, and has on-site parking which is a rarity around there. The staff were friendly, most especially the valet who does a wonderful job and seems to genuinely enjoy doing it. Room was good. I found near the entrance had a strong perfume smell, but was fine once you got past that. Other than that, they didn't seem to do anything about people smoking right outside (ironically right in front of the no smoking signs). I found I was allergic to whatever they wash the towels in, and ended up having to use my travel towel, but I'm in no way holding it against them, that's a total niche just me problem. Despite that, I have no hesitation recommending this hotel to others, and would consider staying again.
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GB
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The vertical guide bar of a Life Fitness selectorized strength machine was completely blocked in the range of motion or the access path. It's a classic case of "gym assembly" without actually testing if it can move through the intended arc. Additionally, while the hotel staff helped to arrange for a taxi to the ADO bus station, the driver quoted 100 pesos
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Francisco A
icon-with Children
with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location. Great buffet for breakfast. The pool was bonus during the hot days. Great service when needed.
Dorita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Friendly staff and.smack in the middle of the city
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Clean room; great location; free parking
Sophia
icon-
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Pros: strong WIFI, plenty of English and Espanol tv channels, hot water in shower/faucet, good size fitness centre and selections of machines/equipment, nice pool, lime/cucumber iced water for guests in lobby, super quick check out, very accommodating housekeeper, quick response to replace bathroom burnt out light bulb Cons: no refillable drinking water station but only plastic bottled water, check in before 3pm (I arrived at 2pm) not possible, got my room 25 mins after 3pm and no explanation or apology given, breakfast buffet not interesting
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Samuel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Good windows, kept the mosquitoes out. AC was cooling, but loud, waking the baby when it turned on. The crib was helpful for the baby too.
Number of reviews per page
20
40