Overall Ratings & Reviews Home2 Suites by Hilton Midland

Dislike the hard pillow’s provided

There were some issues at check in, however they were my fault. Having said that, the night time check in person on the 28th at night was amazing and the day time front desk on the 29th and 30th was even better. They did ask why I used a third party to book my trip, and looked surprised when I said I can afford to stay with you when I book 3rd party, but if I go direct I usually have to turn to a less expensive hotel. It is a shame.

The staff at check in was very polite and nice. The hotel must have thin walls since it was noisy. Breakfast was a big disappointment. Few choices and no eggs or hot food to choose from.

it was a brilliant stay! the staff was just incredible, truly just extremely nice

Manager was friendly this place is outdated!!! Sheets wrinkled lamp shades falling apart Looks like mold above window not sure !!! Room had just been cleaned n bleach smell gave me a headache

Good

First off, bathroom door didn't fully close and it didn't have a knob but it was rather a sliding door without a handle. No bathroom fan either. Pillows were too thin. But it was cleanand in order. But the thing that appalled me wa the front desk staff. I remember when the staff behind the desk looked clean, ironed clothes, pretty and so serviceable. The staff, both night and day, looked raggedy, unconcerned with either being personal, attentive or mannered. They were neither pleasant or cheerful. They looked like they just had a job for 8 hrs and thats it. Sad.

Room was very spacious, clean and bed was very comfortable. We didn't get room cleaning service but maybe we had to ask for it. Location is good and access to restaurants is very convenient. Staff friendly but a bit laid back.

Staff was very professional!

Great stay

Furniture was not something I really liked but it’s okay

Thank you for a much needed rest stop!

Great top 💯

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All goo

Enjoyed the stay

Don’t expect room service to come everyday . I had to call for clean towels and for trash to be taken out . When I called, front desk requested me to come down because she was the only staff there . It was dirty . Microwave was not clean . Dishwasher still loaded with dishes prior stay. Hair on the bathroom floor when arrived

Cold breakfast, did not clean our room during our stay at all, staff was not helpful and seemed like they did not want to be bothered you

Everything was good

The area it’s really convenient you have everything close to you!! Like HEB, carwash, mall etc.. but the receptionist.. No, they wasn’t nice bad attitude and that’s sad. None good hygiene, they never change our sheets and I got allergy for.