Nice room overlooking the square. Pleasant staff on reception. Stayed two nights - pleasant, clean, comfortable.

Excellent and helpful staff especially Aida who gave great advice for local restaurants and places to visit.

Excellent helpful staff especially Aida who gave us lots of great advice!

The breakfast was excellent. The location was very convenient in the center of town. Parking was a bit tricky, but we eventually figured out the system. O

Great staff at front desk, offered assistance explaining parking areas and regulations for its use. Breakfast offered good variety and was well done.

Bon hôtel. Chambre confortable, facile d'accès. Je recommande

The location is fantastic! Couldn't be more central. Parking on the Grand place is free for the 1st hour. Room was basic and decor a bit...dated but the staff was really professional, helpful and really friendly. The room was really clean.

Remember whether you paid for breakfast when you booked!

C’est un endroit apaisant avec le charme ancien. Une vraie découverte pour nous et c’était un super moment. L’accueil, la chambre, le petit déjeuner, les échanges tout est parfait ! Je pense que c’est un hôtel incontournable à faire si on passe une nuit sur Arras.

Fabulous staff, hotel right in the centre, plenty safe parking. Lovely hotel with character and charm. Thanks, great stay.

Very well located - nicely maintained old building

Staff were very friendly and spoke great English. Very helpful securing free parking on a Saturday night

Lovely view from room, friendly helpful staff, excellent breakfast

Very friendly and helpful staff. The room was really clean and hotel in a great location.

Very friendly staff and excellent location. Our room (room 20) looked directly onto the square with the Christmas markets. We were given prior advice about free parking around 10 minutes walk from the hotel.

Great room, great location!

the breakfast is ok

Veille, pas propre , pas insonorisé.

Right in the centre of town with underground parking. Great breakfast though some decaf coffee would have been appreciated

Très bien situé, accueil agréable, chambres confortables avec une bonne literie, excellent petit déjeuner. A recommander