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Traveloka (3,859)

Other sources (15)

8.6

Very Good

From 3,859 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.8

Service and Facilites

8.5

People often mention about Kalya Hotel Bandung Dago

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Distance to City Center (52)

Staff Friendliness (50)

Surroundings (46)

Bedroom (46)

Accessibility (42)

Ambiance (41)

Room Space (40)

Bathroom (38)

Family Friendly (36)

Hotel Area (36)

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Traveler Reviews Kalya Hotel Bandung Dago

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Customer reviews

P***a

Business

8.2

/10

Reviewed 16 hour(s) ago

Good location, good room, affordable price

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H***i

Business

10.0

/10

Reviewed 1 day(s) ago

Friendly staff, this is the second time I have stayed at this hotel, good service.

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Chairul f.

9.4

/10

Reviewed 2 day(s) ago

Good location near Dago main road, lots of culinary around

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M***s

10.0

/10

Reviewed 5 day(s) ago

I felt comfortable staying at the Kalya Bandung Hotel because the room was clean and tidy. Its strategic location makes it easy to reach various tourist attractions in Bandung. The breakfast was varied and quite delicious, adding to the pleasant experience.

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Akhmad Z. D. M.

9.3

/10

Reviewed 6 day(s) ago

The hotel is great, strategic but minimalist.

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T***i

9.3

/10

Reviewed 1 week(s) ago

The room is too small for 2 people

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n***a

Leisure

9.1

/10

Reviewed 2 week(s) ago

The staff is friendly, the room is clean and quite spacious, the elevator sensor doesn't work well, so you have to be careful when pressing the open button if you are still waiting for other people to enter or exit.

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1 people find it helpful

Jessy L.

Staycation

9.7

/10

Reviewed 4 week(s) ago

It's strategically located, clean, has a 24-hour Circle K that has a connecting door to the hotel, and the staff are friendly and helpful.

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1 people find it helpful

F***i

Business

10.0

/10

Reviewed 4 week(s) ago

The location is perfect, especially near car free day.

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Yudha F. S.

Business

10.0

/10

Reviewed 4 week(s) ago

Very comfortable, suitable for rest or vacation.

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2 people find it helpful

H***h

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel staff was very friendly, the rooms were clean and comfortable, and the food was delicious.

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F***a

10.0

/10

Reviewed 5 week(s) ago

Very comfortable and good service from hotel staff

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3 people find it helpful

Stephen J.

8.2

/10

Reviewed 5 week(s) ago

Strategic location, in the center of the city. It's easy to go anywhere and find food around there. The room is also clean and comfortable to stay.

1 people find it helpful

Clearly R.

8.5

/10

Reviewed 5 week(s) ago

friendly, responsive service, hotel close to ITB access

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A***a

Transit

9.1

/10

Reviewed 6 week(s) ago

It's not bad, according to the price, only the room has no view at all, but if we enter from the front street not the basement... it's not pleasant to look at, lots of people smoking... for the balcony on the top floor it's very dirty, both from the table, floor, children's playground, but the room is clean, the bathroom floor is also not slippery even with soap on it for me who is using a walking stick, there is a decent breakfast but if compared to Amaris in the same price range, the breakfast is minimalist, refilling side dishes is also slow, if rice and vegetables are fast oh btw my room AC is hot it seems it takes 4 hours to cool down, it can't be instant..

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Accommodation's Reply

15 Jul 2025

Dear Mr. Everett Wong, Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, including the air conditioning not working properly, the cleanliness of the surrounding area, and the less than optimal breakfast service. We will continue to innovate, and your review will be our special attention for future improvements. Your review means a lot to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management

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suherlin

6.8

/10

Reviewed 6 week(s) ago

The room is really okay, clean and fragrant, but I had a bad experience. When I was about to take the stir-fried vegetables for breakfast, there were really big caterpillars, even though they were small, I understand that these big, black caterpillars were also included in the stir-fry. It was really dirty, maybe they weren't washed when cooking 🫣😫

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1 people find it helpful

Accommodation's Reply

15 Jul 2025

Dear Ms. Suherlin, Thank you for your review. We apologize for the inconvenience you experienced while staying at our hotel. We would like to inform you that our vegetables are organic. Your experience is a matter of special concern and we will continue to improve our services for our valued guests. If you have any suggestions or feedback, please do not hesitate to contact us. We are committed to providing excellent service and comfort to all our guests. We hope to welcome you back with another excellent stay experience in the future. Once again, we apologize for any inconvenience. Warm regards. Kalya Hotel Bandung Management

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Usman A.

5.7

/10

Reviewed 6 week(s) ago

In general, it's very bad and I'm disappointed. The blanket is itchy. The bathroom is like that. The TV is still a blurry LCD.

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1 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Mr. Usman A. Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, regarding the cleanliness issues and the television facilities that were not working properly. We will review it and your review will be our special attention for future improvements. Your review is very important to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. Once again, we apologize for the inconvenience you experienced. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management

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R***a

Leisure

8.5

/10

Reviewed 7 week(s) ago

The atmosphere is comfortable, the room is clean, but I got a room facing the street so in the middle of the night it was really noisy because there is a bar/disco across from the hotel.

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1 people find it helpful

Accommodation's Reply

15 Jul 2025

Dear Sir/Madam, Thank you for your review. We are pleased to hear that you had a good experience during your stay at our hotel, that our hotel has a comfortable and clean atmosphere. However, we apologize for any inconvenience you may have experienced if the noise around our area has disturbed you. We will coordinate with the local team and your review will be our special attention going forward. Your review means a lot to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment, we will continue to provide service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management

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H***a

Staycation

9.7

/10

Reviewed 7 week(s) ago

Clean, cozy, love the ambiance. Location is perfect for walking to ITB and surroundings. Close to good cafes and restaurants.

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Accommodation's Reply

15 Jul 2025

Dear Sir/Madam, Thank you for your review. We are pleased to hear that you had a good experience during your stay at our hotel, that our hotel is strategically located, clean, and comfortable. Your review means a lot to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management

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g***i

Leisure

9.6

/10

Reviewed 7 week(s) ago

There was only one problem, I stayed in rooms 212 and 215, namely every day I had to change the door lock code for both rooms.

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Accommodation's Reply

15 Jul 2025

Dear Sir/Madam, Thank you for your review. We apologize for the inconvenience you experienced regarding the room key that requires you to renew it upon entry. For further information, our hotel keys are a little more sensitive, especially if they are touched by a mobile phone, as they will automatically stop working when tapped on the room door. Your review is very important to us and will be our special attention regarding future improvements. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management

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