septiza r. h.

Transit

9.0

/10

Reviewed 6 day(s) ago

This hotel offers airport transfers, so it's quite convenient. However, ordering a Grab car might be difficult because it's far from the city center. There are plenty of places to eat, but they're quite far away. Overall, it's a decent place to stay before your next flight, and the price is also affordable.

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Accommodation's Reply

20 Jun 2026

Thank you for your feedback. We hope to welcome you again next time.

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Nizam l.

Leisure

8.5

/10

Reviewed 2 week(s) ago

Everything was good and the receptionist very friendly and helpful. Recommended to stay here 👍

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Accommodation's Reply

20 Jun 2026

Thank you for your opinion, We look forward to your next visit and Have a nice Day

A***a

Business

8.8

/10

Reviewed 3 week(s) ago

The place was quite old but good. The room is large and comfortable.

2 people find it helpful

Accommodation's Reply

20 Jun 2026

Thank you for your opinion, We look forward to your next visit and Have a nice day

Heni M.

Medical

9.7

/10

Reviewed 5 week(s) ago

Okay if it's just for 1 night or transit

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Accommodation's Reply

20 Jun 2026

Thank you for your feedback. We hope to welcome you again next time.

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A***d

8.5

/10

Reviewed 5 week(s) ago

The room is good for the price, but the food orders are like buying from a street vendor.

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Accommodation's Reply

22 May 2026

Thank you for your feedback. We hope to welcome you again next time.

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D***i

9.4

/10

Reviewed 5 week(s) ago

We were in a rush to fly in the morning, when we checked in the receptionist said breakfast would be delivered to our room at 7 am, we called the receptionist twice and they said it was being delivered, we waited until after 8 am before it arrived, and even then we had to ask the lady who delivered the food.

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1 people find it helpful

Accommodation's Reply

22 May 2026

Thank you for your review. We apologize in advance for the inconvenience during the food/breakfast delivery process at that time. This may have been due to multiple rooms being booked, and we had to take turns delivering food. We are deeply sorry for your negative experience. We will pay more attention to improving our service in the future. Thank you.

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Ratnasari

Transit

10.0

/10

Reviewed 8 week(s) ago

very comfortable and impressive

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Accommodation's Reply

22 May 2026

Thank you for your feedback. We hope to welcome you again next time.

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M***D

10.0

/10

Reviewed 8 week(s) ago

The room is comfortable and spacious, and the smart TV facility makes you feel at home in the room.

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Accommodation's Reply

22 May 2026

Thank you for your feedback. We hope to welcome you again next time.

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M***D

10.0

/10

Reviewed 8 week(s) ago

Awesome and amazing, comfortable and spacious room

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Accommodation's Reply

22 May 2026

Thank you for your feedback. We hope to welcome you again next time.

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G***n

Medical

9.4

/10

Reviewed 9 week(s) ago

Friendly and helpful staff, location near the airport.

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1 people find it helpful

Accommodation's Reply

22 May 2026

Thank you for your feedback. We hope to welcome you again next time.

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R***a

6.5

/10

Reviewed 10 week(s) ago

It's quiet, I'm afraid of being alone because there are lots of empty rooms.

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Accommodation's Reply

16 Apr 2026

Thank you for your comment regarding the atmosphere of our hotel. There were many guests staying at the time, and it may have been quiet because they were relaxing in their rooms.

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M***D

10.0

/10

Reviewed 11 week(s) ago

Comfortable place and close to the airport

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Accommodation's Reply

16 Apr 2026

Thank you for your feedback. We hope to welcome you again next time.

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muhammad i. s.

10.0

/10

Reviewed 12 week(s) ago

Friendly hotel service staff

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Accommodation's Reply

06 Apr 2026

Thank you for your feedback. We hope to welcome you again next time.

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Deksano

Transit

8.6

/10

Reviewed 15 week(s) ago

Next time, don't suddenly change the menu you've ordered.

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Accommodation's Reply

12 Mar 2026

Thank you for your feedback, and we apologize for any inconvenience. We will improve our services.

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Dwi I.

9.7

/10

Reviewed 15 week(s) ago

Family friendly during the holidays

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Accommodation's Reply

12 Mar 2026

Thank you for your valuable feedback. We look forward to your next visit.

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P***a

8.5

/10

Reviewed 16 week(s) ago

We, husband and wife, are tired from traveling all the way from outside the province. We were looking for a room to stay in, but instead we found a rude receptionist. Please fix it, we are paying to stay, not just renting...

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2 people find it helpful

Accommodation's Reply

05 Mar 2026

Thank you for your feedback, and we apologize for any inconvenience. We will take it into consideration carefully.

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saleh a.

9.4

/10

Reviewed 18 week(s) ago

Nice, friendly staff and very clean hotel

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2 people find it helpful

Accommodation's Reply

24 Feb 2026

Thank you for your feedback. We hope to welcome you again next time.

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Dedy p.

Transit

8.5

/10

Reviewed 20 week(s) ago

Comfortable, also very close to Juanda Airport

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Accommodation's Reply

31 Jan 2026

Thank you for your feedback. We hope to welcome you again next time.

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R***a

Leisure

9.0

/10

Reviewed 23 week(s) ago

Okay, I don't know about other opinions, if I sleep with a blanket it itches and the bottom next to the drawer is full of dust, sorry I'm allergic to dust so it's a bit of an issue, if you don't have a history of allergies it's still okay, but for me everything is still okay, thanks for the service

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2 people find it helpful

Accommodation's Reply

20 Jan 2026

Thank you for your feedback, and we apologize for any inconvenience. We will prioritize improving our facilities.

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R***a

Transit

10.0

/10

Reviewed 23 week(s) ago

The staff is very friendly and helpful. The location is strategic for getting around. The rooms are very clean and the food is delicious.

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1 people find it helpful

Accommodation's Reply

12 Jan 2026

Thank you for your feedback. We hope to welcome you again next time.

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Hotel Sinar 1

Overall Ratings & Reviews Hotel Sinar 1

8.0

7.9

7.8

8.3

7.9

Traveler Reviews Hotel Sinar 1