K***n
Business
8.5
/10
Reviewed 6 day(s) ago
(+) Strategic location, connected to Kelapa Gading Mall.
(+) Looks luxurious.
(+) Rooms are quite spacious and have clean white sheets.
(+) Cable TV available.
(-) Bathroom amenities are incomplete.
(-) Elevators are limited, with only two operating.
(-) Ants in the room.
(-) Blurry TV and slow Wi-Fi.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest,
Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your review.
We are delighted to hear that you enjoyed our strategic location with direct access to Mall Kelapa Gading, as well as the overall ambiance of the hotel. It is also wonderful to know that you found your room comfortable, spacious, and well-maintained, with clean and fresh bedding.
Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to better meet our guests' expectations.
Once again, thank you very much for your kind review. We look forward to welcoming you back on your next visit.
Warmest regards,
Francisco Holmes-Brown
General Manager



