9.4
Exceptional
From 218 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.4

Service and Facilites

9.6

Traveler Reviews Burlton Inn

Number of reviews per page
20
40
Top reviews
Lynne
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Easy parking. Staff ranged from distracted to very friendly. Room worn and marked. Basic no thrills accommodation
Sally
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very dog friendly. Large clean and comfortable bedroom with continental breakfast included.
Arlene
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Check in had to wait for bartender to acknowledge me to check in. Only 3 people in bar. Eventually a man appeared behind the bar who got told by a customer that I needed to check in. Got key. Insecure door to room. Sachets of coffee were off. Room not been hoovered 3 pieces of crusty cheese pasta on floor. Bed sheet had a shoe print near pillow. Duvet cover had a couple of marks on it. Put off straight away. Nothing felt freshly laundered. Only staying one night had I booked for longer would definitely left asap and found a premier inn. Want to support small businesses but gutted I made this choice. No cooked breakfast contentiental only, would be good if they could define breakfast included and that they do not serve FRESH COFFEE at breakfast!!!! Barista coffee machine looked amazing, asked waitress if it was broken and she no we don't turn it on until lunchtime!! Asked what coffee there was and only instant on offer. Asked if I could get a fresh coffee and she offered me instant. Sorry but I would not recommend this hotel. Very disappointed would not stay again unless it was under new management and had minimum service standard level.
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S
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had a meal on the first night which was very good. Guinness pie with mash and an Angus burger. Food was served hot and was very tasty 😋 The room was clean and tidy with a big bathroom. One small issue was a loose toilet seat but it was sorted as soon as I reported it to reception. Overall a good 2 night stay. A cooked breakfast would have made the stay even better but there was a continental breakfast, fresh fruit, cereal, toast, yoghurt etc.
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Verified traveler
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

While the staff was kind, there was no hot water because the boiler wasn’t working and we had no heads up about it. The chef was out so the included breakfast was toast and cereal, hardly even continental. I’ve had breakfast here on previous stays and it was lovely, but this visit was a disappointment. WiFi is free but shared with the pub and all rooms, and the cell reception is very unreliable.
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Petro
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Pleasant stay and convenient for the local event we were attending. The rooms are in the pub courtyard so we weren’t disturbed by noise. Dinner in the pub was good and reasonably priced. All the staff were extremely friendly and dogs are welcome. Plenty of parking. Breakfast was continental but adequate. Would definitely stay again if attending events in the area.
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Helen
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Lovely clean and well maintained room. Staff very friendly and couldn't have been more helpful. Breakfast was just continental (toast and jam/nutella, cereal, fruit and flavoured yoghurts) but as I'm diabetic they went out shopping and got me plain yoghurts and marmite for low sugar options.
Verified traveler
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Problems with shower in first room. Very small tv with bed too far away. No mirror in room orher than bathroom.had to ask to move rooms due to poor shower control. Next room problems with rainfall shower. When switched on water gushed out of shower bar. Reported again. Many phone calls to manager during breakfast. Messages passed via breakfast staff who did their very best to help. They were polite helpful and friendly. It was a lovely pub although when asked if i could substitute or add some coleslaw or mushrooms to the evening meal was told "no" by male waiter. Appeared to have new staff who were unsure. Disappointed
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Irena
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lovely clean rooms but would be better if the TV was mounted on the wall so that the mirror could be better used, an extra chair or stool in the bedroom would also be helpful as I had to kneel on the floor. Normally this would not have bothered me but we were getting ready for a wedding.
Charmaine
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lovely gem of an Inn. Great location and the hosts are super. Our dogs were looked after and they enjoyed the treats they sell and the dinner they had when we had our dinner. Highly recommend
Stubbe
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Loved our stay at here, staff were very welcoming and helpful and patient with our young Vizsla dog. Ideal set up for staying with a dog, with rooms located opposite site of the car park to the cosy pub. Food was excellent. Definitely would come and stay here again.
Debbie
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The room was good except that it was very cold, the radiator was turned up high but the room never got warm. The duvet was only Summer weight so we had to use a towel and our coats to try and keep warm. Breakfast was continental and good, but a full English would have been preferred after a cold night! The ladies who served breakfast were lovely. We had dinner in the restaurant which was very good.
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Christopher
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

C
Roy
icon-with Partner
with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Staff and food good, accommodation basic.
Keith
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Comfortable accommodation, lovely staff.
Steve
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Best food I’ve had at a hotel for months and the people were brilliant.
Geoff
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Overnight stop, Friendly staff, kept kitchen open a bit for me. Real ale. Rooms spacious and clean, though bathroom a little tired. Great Bath towel Great breakfast
Nia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Had a one night stop over stay here, the accommodation was spotless and the bed was super comfy. Spent the evening in the pub, which is beautifully decorated, warm and inviting. We didn't have a meal but did order a cheesecake which was absolutely delicious. All the staff were friendly, warm and inviting and went above and beyond to make our stay enjoyable. Breakfast was included and very delicious. Thank you
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Olga
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Very nice
Eleri
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Lovely place to stay, food excellent both breakfast and evening meal. Great cask ale, and wine. Very nice friendly Staff, can highly recommend this Inn.
Number of reviews per page
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40