JW Marriott Hotel Shenzhen Bao'an

Explore JW Marriott Hotel Shenzhen Bao'an
9.0
Exceptional
From 325 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.0

Service and Facilites

9.0

Traveler Reviews JW Marriott Hotel Shenzhen Bao'an

Number of reviews per page
20
40
Top reviews
Rimal
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely 2 nights stay at the JW - felt like a 5* hotel, with very large and nicely appointed rooms, a lovely pool and excellent breakfast. + Room was very large, super clean and had high quality fittings + Large bathroom + Great city view from the rooms + Swimming pool is stunning + Amazing breakfast (choice and quality of options) - Gym needs better ventilation / Air Con
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Wenying
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10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice place
Jason
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great, clean room with all modern facilities. Fantastic views & very comfortable. Lots to see al within walking distance.
Jian Qiang
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8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

基本上,一切都好,最後退房時服務員差評,等了十分鐘,竟然說我欠0.82分,其實我已經是付全額的請看單據
Josephine
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everything is clean, staff were helpful. Breakfast menu and food quality is good. Good service. Surprised to have afternoon tea provided too. Like the quietness of the breakfast area. Very close to subway and the waterfront park. Very convenient. Glad that I chose this instead of the main building. This Glory Tower is a convenient option if just stay for the accommodation as I believe other facilities are at the main building.
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Alexis
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Staff were less than understanding.
neil
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Surprised to find myself booked into grand tower not JW Marriott baong Luckily my colleague was moved there too No pool no bar so not much good for meeting except restaurant Food was ok but nothing special
Pang-Che
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

很好,但隔音很差。隔壁房間開關門都會傳過來
Nugzar
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

An amazing experience, great proprerty, it is located close to a number of dining and shopping options.. five stars..
Tobie
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

They have a full gym, large rooms, very comfortable and very close to the bay area with restaurants, etc. Breakfast could have a bit more variety in cooked dishes for a JW but overall excellent stay, my go-to for Shenzhen business trips.
Casey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The lobby area is great and looks luxurious, but the rocks at the fountain look rather fake. The TV reception is not good as channels other than CCTVs could not be received. Although the coffee machine in the hall in Nepresso, but the one in the room is not, and the coffee did not taste good, machine is flimsy.
Pooria
icon-Business
Business
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

It was excellent as always. Thanks JW Marriot team.
Diego
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Grest
Eddie
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

The staffs are friendly and polite
Alex KY
icon-with Partner
with Partner
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

This is our second time stay at this hotel within 30 days. The first time was booked at Gloria Wing, and we thought it is only next building, but actually it is a 10 min walk from the main hotel. This time we booked at the main building, but the hotel still put us at Gloria Wing. Fortunately Marriott rectified and messaged us before we arrived. Everything is good, especially the executive lounge.
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Damian
icon-Business
Business
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

An amazing hotel with excellent facilities.. Huge gym with all of the right equipment, a lap pool and normal swimming pool. The rooms are very spacious, modern and very comfortable.. Great views if you get a room facing the water. New shopping mall a 2 Min walk and a great shopping mall with lots of restaurants a 5 min walk near Ferris wheel. Staff are extremely helpful and friendly.
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Kin Wang
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Very good
Matthew
icon-Business
Business
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Great swimming pool if you like swimming lengths
Peter Kar chun
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Very nice hotel, staffs services very good
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

The overall stay was nice. The room was comfortable and clean. It would have been better if the reception staff paid more attention to detail though - they didn't tell us the breakfast times, opening times and services that come with the executive lounge. Food in the lobby cafe and room service is expensive and not really worth the money, but the breakfast buffet was good. Our room was not ready when we checked in so we were just told to wait - again customer service and detail was lacking for a 5 star hotel.
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Number of reviews per page
20
40