I had a very disappointing experience at this apartment hotel. The overall condition of the property is extremely poor and clearly neglected. The apartment was not clean at all, and there were many insects, which made the stay very uncomfortable. Nothing seems to be properly maintained — not the toilets, not the kitchen, nor any of the household equipment. Everything feels worn out and abandoned. On top of that, there was a very strong and unpleasant smell coming from the toilet drains, which made it difficult to even stay inside the apartment. I would not recommend this place unless major improvements are made in terms of cleanliness and maintenance.

Bonus, high quality price

Grest value for the price but very far from the city center. Not walkable unless you want to go through a lot of residential areas. The showers are not great, cold water and the rod was rusted and fell on me while showering. Staff were very nice and helpful though.

Nice place to stay far from the noise and enjoy the calm but they need a serious renovation. Fourniture in really bad condition and the guy who did checks left the stove on was on for the whole day and i burned my hand because of it ( Thank God it was with electricity not Gaz ) The guy in the pool is far from being a human being and he sking us the key of the flat every single day.

Nice

That was the most terrible experience i've ever had! Dirty bathroom, no towels and cold water. Stayed for 30 mins then booked another stay! Please avoid this place!

Starting with reception in the arrival, we stayed for an hour as they can’t found the reservation then they can’t determine the payment. Then we got apartment with no warmers machine which lead to the sickness of whole family. The weather temperature was -2. We were really frustrated from this experience.

The hotel is missing a lot of amenities, and rooms are missing maintenance doors and chalet are not closing…

Everything was terrible,from receprion till rooms condition

The server in the bar was amazing. Other than that the apartment was dirty, the sink was leaking, the door didn’t lock and we had no towels. We stayed there for the pools and one was filthy and the other was drained so none were opened.

A ne pas recommandé

One star

Quite spacious and secure. Excellent choice for family with children.

Staff was kind enough, but the appartment wasn't that good, Air conditionning doesn't work well which makes the appart pretty cold. Some windows couldn't be closed which made us worry at night, since we were in the ground floor.

We stayed in a Chalet in December. For the price we paid, it was a great deal. Two bedrooms, a salon, a kitchenette - however the heater in the salon did not work and the electric hob in our kitchen did not work. So I was unable to make coffee or cook anything during our stay. Our friends stayed in chalets as well and in each there was a heater that did not work. Most of their electric jobs worked fine. We live in Morocco and are accustomed to things not working so we planned for it, but for a traveler looking for a more comfortable vacation they may want to stay in one of the more expensive rooms (other friends said those were better) or a different hotel. They advertise an indoor pool but it was closed. There is a restaurant on the property and our friends said it was good. There are also basketball courts and plenty of open space for the kid’s to run around.

Excellent service value for money highly recommended

This property is terribly rundown lots of potential and good location. But the overall effect is of staying in a depressing ruin.

We stayed at a two-bedroom apartment and the heating units were not powerful enough to withstand a 0 Celsius temperature. Water is hot for the first 7 minutes and then it becomes just warm. The other person should wait 15 or more minutes for the water to become hot again.

The chalet wasn't ready at checkin time. Had to go back in 45mn. All the chalets proposed were terrible. Ended up staying in an appartment. The checkin time took more than 2 hours! The property has a lot of potential but lacks maintenance and refreshing.

We had great experience at Farah Inn. We booked n apartment, it was clean quiet and comfortable. We could use Rugs in the living room and bedrooms, but the overall experience was great!