I booked a room for 7 days and was planning to extend for the whole month, when I arrived, the evening shift front desk lady was amazing and willing to help , I complained of my room having a dirty carpet and requested to switch to the other room which was much better, the front desk lady called the night auditor to ask how to switch me to another room and this night Auditor was very rude and unprofessional, refused and ordered me to cancel it and go somewhere else. I have never seen rudeness like this. I stayed in the dirty room for 7 days and I could not wait to check out and go somewhere else.I would never stay at this hotel again.