South West Mermaid Inn

Explore South West Mermaid Inn
8.0
Very Good
From 600 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

7.6

Service and Facilites

8.8

Traveler Reviews South West Mermaid Inn

Number of reviews per page
20
40
Top reviews
Terry
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

yes
Dean
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good place to work out of
paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very warm welcome and smooth check in experience for our last minute stay! The rooms were clean and the beds very comfortable. We would definitely stay again.
Michelle
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Front desk staff is so nice and made the first impression awesome! Room nice and clean
John
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Seamless check in
Denise
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Check-in was extremely frustrating. The reservation was made under Curtis Swinimer with my credit card, with payment to be made at the property. However, when my wife, Denise Swinimer, arrived to check in, the clerk insisted the room had already been charged. After twenty minutes of back-and-forth, the clerk finally sorted it out, but she was not particularly friendly throughout the process. I ultimately had to send a screenshot of the reservation showing that we had selected the ‘pay at property’ option.
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Shawn
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

For the price, it was excellent
Marilyn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Pros: Staff very kind and helpful. Great location. You get to customize your hot breakfast in addition to the continental breakfast. Cons: Room really needs updating. Mars, scratches, rips, old, dark. Does not give you a feeling of cleanliness.
Al
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The facility was more of a motel than an inn, but the room was clean and the staff helpful. Biggest surprise was the breakfast - better than expected on several fronts.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent value for money. Very helpful staff
Everett
icon-Business Family
Business Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Arrived to check in after driving over 2 hours to get there. Told him my reservation and he said it would be up to me but i reserved their last room and it had no tv, no heat and no microwave then just chuckled. WHY WOULD U RENT A ROOM OUT THATS CLEARLY NOT FIT TO STAY IN IN 2 DEG WEATHER???? We have always stayed there but will never be back ever. They left us with no place to stay 8 pm on a friday night and the ass behind the counter just smirked. Will never be back ever
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Gayle
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Needing a room near the ferry. Easy check in. Ground floor drive up room pet friendly for our dog. Full Breakfast included is a bonus. Close to dinner restaurant. Served all purposes.
Glenn
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Property was convenient and quite close to downtown and water.
Bruce
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The morning manager and breakfast was very good.
Adam
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The building is older for the price range.
Donna
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Did not like the breakfast. They do not put out any hot food and it has to be ordered the day before. The picture on their ad shows hot food serving containers but that was not the option. You get 1 little egg and bacon, very disappointing.
Larry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Liked that they prepared a warm breakfast for you, along with a choice of dry cereal, toast, muffins, yogurt, bagels, coffee and juice.
Dorothy
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Breakfast quick, varied choices, friendly
Evan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

How nice to have your breakfast prepared for you as an option.
Shirl-lynn
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very clean, friendly staff. Could use some updates.
Number of reviews per page
20
40