Overall Ratings & Reviews Best Western Plus Capital Inn

Hannah at the front desk is wonderful. This is our second year staying there and she remembered us. We remembered her too because she was incredibly helpful when we had travel issues our first time staying there. The room was clean and the beds comfortable. The breakfast choices are good and will get you going for the day. We would stay again.

The property was very conveniently located to major travel thoroughfares, was extremely clean, and staffing was very nice and responsive. We will return here every year for our Regional event!

Great as always

The room was clean for the most part. We found a pacifier and drink lid on the floor just under the bed. Bathroom door was broken and had to be slammed to close. Elevators were down, but since there are only 3 floors, it's really not that bad. Breakfast was good. Everyone was very nice and helpful, though.

House was being remodeled and I booked the room not knowing if you live in the same town you can stay there.

Very straightforward. Clean rooms, clean bed, and quiet. Tub was nice and large, so if you like to take baths, you'll love it. Mini fridge wasn't working super well, but didn't end up being an issue, really. Staff was incredibly helpful and friendly when checking in. Would stay here again. 👍

This day was very good. The hotel is nice and clean. It could use a little updating.

Extremely clean- my only concern was that the carpet felt strangely tacky, but I think this must have been from a protectant or cleaner because it was very uniform throughout the entire room, even checking the lower traffic areas. Carpet looked new and was spotless. The entire facility was extremely clean and the breakfast was better than the usual hotel fare.

Great service clean rooms and the pool was very nice

It’s a safe and nice place to stay. The beds are very comfortable. The breakfast has quite a variety of items, but the coffee is just so so.

Overall cleanliness of the room was excellent and the room was very quiet and staff was very friendly and helpful.

Great service! The room was clean & comfortable. Breakfast was great.

The room was very clean. We enjoyed the pool. The lobby was very clean and staff in the lobby was very friendly and courteous.

Clean with an efficient staff

Hotel is next to the highway, so expect to hear traffic. My toilet was clogged up on arrival. The elevator was not very clean, which made me wonder what else wasn't up to clean standards. Front desk wasn't very inviting. Overall, I wasn't really impressed and wouldn't stay again.

When Staying in Jefferson City, the Best Western Plus Capital Inn IS the Place to Stay! From Our Check-in to Check-out, Everything Was Wonderful. The Staff Was So Kind, Courteous, Helpful, & Professional; the Hotel Itself Was Extremely Clean, Comfortable, and Inviting; the Breakfast Area Was Amazing with an Array of Delicious Food Items; and Our Room Was Perfect in Every Way, from the Comfortable Beds and Sitting Room, to the Spacious Bathroom and Amenities! We Were There for a 2-Day Conference, and This Is Our Go-To “Home Away From Home” When We Stay in Jeff City! Thank You So Much to Everyone Who Made Our Stay Perfect!

Comfortable bed and breakfast

We always stay here when visiting Jeff City. Always a great experience!

Amazing stay!

I'm not sure if they rented the space above our room to a pack of elephants or the celling was paper thin. This was also the case in the hallway. Loud people, noisy children and a dog were heard until midnight. Then our room phone rang five different times before we simply unplugged it. Then someone knocked at our door. It is a very good thing that my husband was with us or I would have immediately called 911. Some gentleman apologized for having the wrong number? Then the front desk called my personal cell phone to apologize. The bathroom mirror was broken and the door to the bathroom would not close all the way. The sheets would not stay on the bed, leaving us to wake up on the uncovered mattress. Generally, we do not stay at Best Western's, this stay was a simple reminder as to why.