Very comfortable beds, friendly staff and close to a great bakery called Mountain View

Room and hotel was good. Front desk staff friendly, but not really helpful when put on the spot. When we arrived the room wasn’t quite ready. We waited and wanted a coffee, but the Coffee maker had not been maintained and when I asked the front desk staff, they had quite an attitude, stating that they didn’t know. Well anyone with two eyes could have seen, especially with all the supplies gone. We had to find out too that our room was ready from the cleaning lady, not the desk staff. The next day some of my food had spoiled, because the fridge was set so cold - set to freezing. Eggs don’t do well being frozen. I let the front desk ladies know and they offered me two boiled eggs - what? It was fixed during the day, but nobody let us know - a card with an apology would have been nice. Maybe I expect too much, but hey the room was expensive!

Older place. just goes to show you that you can't always trust the stars

We had a great stay! The rooms were clean and comfortable, and the front desk team was welcoming, friendly, and very helpful throughout.

The staff was outstanding from checking in to holding elevator doors. Friendly and pleasant. The cafe served an outstanding breakfast again with friendly pleasant staff. Really enjoyed our stay!

Rooms were clean.

Not ce place to stay

Great staff at the front desk and in the lounge.

staff were great!

Y

Staff very friendly , clean rooms, great beds, very comfortable room.

One of the nicest if not nicest hotels in Port Alberni… Lots of amenities restaurant and sports bar, patio with fireplace, hot tub outdoor pool

Room and staff were awesome.

room was clean and staff were nice

Room was great. Nice and clean. Staff was fabulous

Clean. Friendly staff. Great sound proof rooms, there were multiple teenage sport teams staying and I was never bothered by noise. Hot chocolate machine is a hit with the kids. Great water pressure in shower

Staff were great

All ok but bfast was average and costly

The staff was friendly and the room was nice .

The room was great and the check in and out process was a breeze. Super friendly staff and great amenities