Not great experience with staff for check in. Very rushed and not very friendly. The heater is our original room was broken so we had to switch. Breakfast was yummy both days though. Parking lot was not well cleared before the storm or after.

Over all it was good. We really wish if they fix the heating system, it was a cold night and all night heating temp didn't go above the 18.5 it quite disappointing

The couch/Chesterfield in my room, was worn out. Otherwise the room was ok. Breakfast was the usual, premade food rubbery eggs, terrible coffee.

Carpet could use a vacuum

Staff at reception watching videos seemed like I was bothering him and his time by checking in. He did not speak to me at all and it came across rude.

It was clean, staff is nice, but the breakfast included should be review. It wasn't healthy at all and no fruits option....

very good

Room was clean.. I loved the restaurant that’s on site. Breakfast options were ok.

Room was okay, clean, but kids were runing in hall ways ans dribbling a ball or playing hockey in bedroom over m'y head

Clean room, easy check in and check out

Everything was excellent from check in to check out.The service was fast, room and property were clean and breakfast was great,

We arrived late for check in. 10:20pm There was no employee in the hotel for nearly 40 minutes. We called every number which went to the front desk and looped back to a menu. At nearly 40 minutes an employee walked into the hotel, into the office and then slowly made his way to the desk, he only said 4 words to us as we checked in after booking another spot and now have to cancel…. He couldn’t care less. I would avoid this hotel at all costs. Poor attitude, Poor service. 0 out of 10.

Clean room, staff was friendly and accommodating. Pool area could have been cleaner. Both treadmills in fitness area were in bad shape/not working. Overall good.

Did not have breakfast parking was perfect.

Clean and good quality room, bare minimum quality service, our room was situated close to the lobby which was it was super loud at night due to overflow from the restaurant (people watching hockey), and the breakfast buffet offerings were really limited (they usually have a bigger spread on weekends). Not as impressed this visit (2nd time booking here).

Clean and friendly environment!

Clean room + comfort

Room spotless and staff nice.

Room was perfect as you would expect from a BW. Workout area and pool were adequate. What really stood out was the pride an older gentleman took in keeping the breakfast immaculate. He was curteous, kept everything to an exceptional standard and really seemed to enjoy his role.

Horrible! The room had a dingy musty smell that is overpowering enough to make my eyes water. Neither the tub nor sink drained. Loud HVAC enough that the adjoining room’s will keep you awake. Laminate floors….gross!