Traveler Reviews Best Western Plus Airport Inn & Suites
Number of reviews per page
20
20
40
40
Top reviews
Evelyn
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff when we checked in was very friendly and the morning staff was not.
Steve
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
My only complaint, which is fairly minor would be the water pressure in the shower was laughable. A praying manis could have showered in there and not got knocked over lol. Other than that price was great and I didn’t even notice the planes as there was not many. Good stay.
Laura
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Clean and quiet. The check in staff were not as helpful as they have been in the past. I used my earned night and to be honest it definitely felt like they demoted the room. We got a terrible view of the roof and you couldn't see the tv from the bed. We were disappointed because we even paid extra for the nicest room. The check in staff didn't even tell us anything (ie. When breakfast was, pool times etc). The lady at check out was lovely. We are conflicted about staying here in the future. The check in staff put a sour taste on the trip which was suppose to be a fun shopping trip in the city.
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Stephanie
with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall our stay was good. But we paid for the week of park and fly. When we returned their shuttle was down so they used an alternate cab company, then after forty minutes of waiting, it never showed with a vehicle big enough for our family (5), one of us ended up returning to the hotel for our vehicle.
Danielle
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The pool and hot tub were a plus for my family. The kitchen suite suited our needs with 2Q beds and a sofa suite. The full sized fridge had an actual freezer which I used to store an ice pack for my medication while traveling. I could also store quick meals to heat up in the microwave or stove. Wonderful stay!
Krystle
Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Had the people on the floor above us get up at 1:48 am and proceed to do what sounded like move all the furniture around in their room and drop their suitcases off the bed multiple times. Finally after an hour of this happening and being so loud it was shaking our bed I called the front desk to complain. They assured me they would handle it. Another hour of the same constant noise goes by and I called the front desk again - to get told the people above us yes are awake (no crap I can hear them) and that they are preparing to leave for a flight and will be gone in about an hour. This is already 3:50 am by this time. The front desk did not care it was the middle of the night and some of us actually paid for the hotel room so that we could sleep. Disgusting.
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Randy
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Clean room
Richard Douglas
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Breakfast was great as well as the friendly staff.
Louise
Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Booked this hotel specifically for the hot tub and arrived to find it out of order
Erhi
with Children
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Lots of parking and space if you are hooked up to a trailer
Travis
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Nice place with a good kitchenette. The gym is terrible though. One old treadmill and the lights are motion detected and go out after 10 minutes when on the machines. Dangerous when it goes dark.
Roberta
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The breakfast was excellent. Scrambled eggs, omlet, sausages, cereal, toast, coffee/tea, juice and yogurt. The person on staff was very pleasant and kept everything filled.
Dave
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Loved that it was so close to the airport. It is in a great location and was very quiet and clean.
Randy
Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Such a great Hotel, Staff were terrific and a wonderful maintained property. Will be staying again. Breakfast was great, lots of parking and the rooms were very clean.
Bruce
with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Floors are not very clean. But that seems the way most hotels are these days
Travis
with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room was clean, staff was friendly and helpful. It wasn't an issue for us but there is no conveniences nearby: no restaurants or fast food. Looks like there might be a Tim Hortons going up across the street. Nice to have the small lounge down on the main floor. My wife and I went to have a drink and watch the ball game but $$$! A domestic beer and 6 Oz glass of wine was $23 before tip.
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Kari
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very handy location - you can walk to the airport!
Lori
with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel located close to airport and other venues. Friendly welcoming staff. Large spacious rooms and very clean. Fantastic breakfast to get you going in the morning. Ample parking. Highly recommend!
Dylan
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Very good breakfast, real scrambled eggs and very good bacon and sausage, along with waffles and yogurt toast etc, coffee was great as well! Clean rooms and well maintained.