We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season.

Nice property. Clean, comfortable room.

Beautiful property and hotel

Great!

I love this hotel, it was our second visit and we never tend to stay in the same hotel more than once. The location is great, staff are wonderful and it’s just got a lovely vibe.

Everything about Capelongue was exceptional. We are already planning our return to this idyllic place, it’s so special and uniquely beautiful.

Beautiful serene location, wonderful service.

It’s a beautiful property and the staff are all very nice and helpful.

The location, the overall aesthetic and “vibe”

Everything here are just lovely, the staffs are friendly and considerate, facilities are beautiful

Very friend staff and good location

Beautiful resort and excellent service. We had the best time!

Fantastic experience! From the moment we arrived, we were impressed with the exceptional service and attention to detail provided by the staff. The hotel's atmosphere was incredibly relaxing and inviting. The rooms were spacious and well-appointed, providing a sanctuary of comfort and tranquility. The common areas were equally impressive, offering a blend of elegance. Every member of the staff went above and beyond to ensure that our stay was perfect. The dining experience was also exceptional. The restaurant featured a seasonal menu that showcased the freshest and most delicious local produce. The dishes were beautifully presented and bursting with flavor, making each meal a culinary delight. Overall, we had an unforgettable 5-star experience. The luxurious accommodations, attentive service, and delectable cuisine combined seamlessly to create a truly memorable stay. We highly recommend this hotel to anyone seeking a luxurious and relaxing retreat. We look forward to returning in the future.

The Bistro Restaurant was unfortunately awful. The service was extremely bad and my wife ordered an entrecote whih was not edible. Breakfast service was extremely slow, we had to wait 40 mins toget some bread. The Champagne we ordered and drank before dinner - splendid view btw - was hevaily overpriced for what it was, EUR 35/glass for a mediocre Champagne.

Because of an injury the first room wasnt suitable for my wife - stairs to the bedroom. Reception immediately found a beautiful room - a clear up grade. They were kind & helpful. The hotel is in a great location. Even in winter we had a lovely time.

This place is remarkable! Gorgeous property and rooms (we stayed in the large apartment); beautiful region and views. Very, very clean. Just perfect.

Stunning location and beautiful rooms. Wonderful service throughout.

Pros: The hotel is in an amazing quiet area. Very peaceful and absolutely breathtaking hills, lavender...It’s a 15 minute walk to Bonnieux a charming simple and quiet village. Also, 15 minute drive to Lourmarin, a more vibrant village with a great little center with restaurants and shops. The room was great, super comfortable for our family of 4. Breakfast, pricey but worth it. CONS: 1. it is not SMOKE FREE hotel as listed on Expedia. We chose this hotel because it said smoke-free and my husband is very sensitive to smoke and we found that you can smoke anywhere in the hotel premises except inside. Therefore, the pool area, the beautiful terraces and gardens were taken by smokers. Secondly, the restaurant (La Bergerie) is all open so you have people sitting right next to you that are smoking even if you are inside. 2. La Bergerie- we wanted to have lunch here and the table next to us was smoking so we ask if it was possible to close the window so we could eat without the smoke in our face and they said no. We also tried to have dinner and although there were few people having dinner they said that we could not have dinner there which if you are staying at the hotel the only place to eat. We end up not been able to eat dinner at all because they said they could fit us at 9:30 but our kids were tired. This is a big issue because there is no place to eat at all, you can’t buy a baguette down the street or a snack bar. Also, the manager at The Bergerie was very rude.

This hotel was a dream, from the exquisite views to the lavender growing all over the property. The service was impeccable. The property was spotless, and the food was delicious. The breakfast had a variety of fresh breads, juices, fruits and cheeses daily. The restaurant has a spectacular setting and the food was very tasty. We can’t say enough amazing things about this special place. If you are looking for a truly rare experience in a heavenly corner of the world, this is your place!

Beautiful property. We were in the Chateau. The pool area and surrounding landscape is stunning. Wish we had more time to just stay by the pool and relax.