Capelongue, a Beaumier Hotel

Explore Capelongue, a Beaumier Hotel
9.2
Exceptional
From 110 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

8.8

Traveler Reviews Capelongue, a Beaumier Hotel

Number of reviews per page
20
40
Top reviews
Morgan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spend the extra money and stay here. The staff is incredible, the amenities and care for the property is next level, and the restaurants on site make it easy & accessible. You will need to have a car as it’s somewhat remote beyond the little town it’s in, but the rural feeling allows you to relax.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is great with beautiful grounds. Our room was spacious and clean and well decorated. The pools were great and provided a very nice atmosphere to lay out and relax. Overall we would say the hotel exceeded our expectations with regard to the room, the pools, the atmosphere, and the staff. The one exception was the food. Dinner at Le Bergerie was great, but the breakfast and lunch options were both lacking. Breakfast was okay but felt incomplete, lacking some basic items like some sort of sausage or meat, fresh fruit, veggies, etc. Lunch was the most severely lacking – the lunch menu by the pool only contained a small and niche selection and lacked basic options and classic staples for the region (ham and cheese sandwich, nicoise salad, turkey or ham club, etc.). The items included were not particularly tasty and expensive for what they were. I recommend the hotel take a look at what other similar hotels are doing for breakfast and lunch and try to match them on selection + quality, because it's the one area that is currently lacking to make this hotel a 5/5. My other note is that service by the pool was slow due to only having one person on staff taking care of it. It often took a long time to place an order and then be served. The servers were excellent but the hotel needs to have two people working so that guests can be served in a timely manner.
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Nikolaos
icon-with Pet
with Pet
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season.
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Michael
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Nice property. Clean, comfortable room.
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Beautiful property and hotel
KARLA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great!
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I love this hotel, it was our second visit and we never tend to stay in the same hotel more than once. The location is great, staff are wonderful and it’s just got a lovely vibe.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Everything about Capelongue was exceptional. We are already planning our return to this idyllic place, it’s so special and uniquely beautiful.
Tabitha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Beautiful serene location, wonderful service.
Ciela
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

It’s a beautiful property and the staff are all very nice and helpful.
Erin
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The location, the overall aesthetic and “vibe”
Zhiye
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Everything here are just lovely, the staffs are friendly and considerate, facilities are beautiful
Kevin
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Very friend staff and good location
Julian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Beautiful resort and excellent service. We had the best time!
Anna
icon-with Partner
with Partner
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Fantastic experience! From the moment we arrived, we were impressed with the exceptional service and attention to detail provided by the staff. The hotel's atmosphere was incredibly relaxing and inviting. The rooms were spacious and well-appointed, providing a sanctuary of comfort and tranquility. The common areas were equally impressive, offering a blend of elegance. Every member of the staff went above and beyond to ensure that our stay was perfect. The dining experience was also exceptional. The restaurant featured a seasonal menu that showcased the freshest and most delicious local produce. The dishes were beautifully presented and bursting with flavor, making each meal a culinary delight. Overall, we had an unforgettable 5-star experience. The luxurious accommodations, attentive service, and delectable cuisine combined seamlessly to create a truly memorable stay. We highly recommend this hotel to anyone seeking a luxurious and relaxing retreat. We look forward to returning in the future.
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Claes
icon-with Partner
with Partner
6.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

The Bistro Restaurant was unfortunately awful. The service was extremely bad and my wife ordered an entrecote whih was not edible. Breakfast service was extremely slow, we had to wait 40 mins toget some bread. The Champagne we ordered and drank before dinner - splendid view btw - was hevaily overpriced for what it was, EUR 35/glass for a mediocre Champagne.
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Denton
icon-with Partner
with Partner
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Because of an injury the first room wasnt suitable for my wife - stairs to the bedroom. Reception immediately found a beautiful room - a clear up grade. They were kind & helpful. The hotel is in a great location. Even in winter we had a lovely time.
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

This place is remarkable! Gorgeous property and rooms (we stayed in the large apartment); beautiful region and views. Very, very clean. Just perfect.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Stunning location and beautiful rooms. Wonderful service throughout.
CC
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Pros: The hotel is in an amazing quiet area. Very peaceful and absolutely breathtaking hills, lavender...It’s a 15 minute walk to Bonnieux a charming simple and quiet village. Also, 15 minute drive to Lourmarin, a more vibrant village with a great little center with restaurants and shops. The room was great, super comfortable for our family of 4. Breakfast, pricey but worth it. CONS: 1. it is not SMOKE FREE hotel as listed on Expedia. We chose this hotel because it said smoke-free and my husband is very sensitive to smoke and we found that you can smoke anywhere in the hotel premises except inside. Therefore, the pool area, the beautiful terraces and gardens were taken by smokers. Secondly, the restaurant (La Bergerie) is all open so you have people sitting right next to you that are smoking even if you are inside. 2. La Bergerie- we wanted to have lunch here and the table next to us was smoking so we ask if it was possible to close the window so we could eat without the smoke in our face and they said no. We also tried to have dinner and although there were few people having dinner they said that we could not have dinner there which if you are staying at the hotel the only place to eat. We end up not been able to eat dinner at all because they said they could fit us at 9:30 but our kids were tired. This is a big issue because there is no place to eat at all, you can’t buy a baguette down the street or a snack bar. Also, the manager at The Bergerie was very rude.
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Number of reviews per page
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