Traveler Reviews Best Western Sunrise Inn & Suites
Number of reviews per page
20
20
40
40
Top reviews
Claire
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Everything was great. The grandkids loved the pool. The staff was very friendly and the breakfast was good.
Klaus
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Breakfast was cold and dry, hot water for tea had stuff floating in it , im thinking calcuim build up, milk for the cereal was warm. pool was amazing, beds are slopped in the middle,
Lori
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean rooms but no pool for the kids
Lisa
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Breakfast could have more options than mainly just pork
Leslie
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A major issue was the amount of children running the halls for hours on end, and slamming doors. There was at least 30 children in the pool and hot tub at all times running around the main floor while parents sat aside enjoying their time together, having dinner and drinks, staff was all prepared and seemed annoyed. He did nothing to deal with the children running a muck.
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Rob
with Partner
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Good
Danica
with Children
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Booked it for 2 nights and they said I booked it for 1
Regina
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Yes
cornelius
with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Rooms were nice and clean staff was great breakfast was the average hotel breakfast but good.
Linda
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We really enjoyed our stay at this hotel. The hotel accompdayed our large group and endures that we had rooms close to each other. The breakfast provided had lots of variety. Our kids had fun in the pool.
Two complaints we had is at check in staff member Laurie was not very helpful or knowl’edgable about fées we were charged. There was a 30.00 fée added to our room. When asked about it, she was unable to explaine what this fée was for or about. We later found out that it was an environmental tax. However not able to explain. Other rooms in our party were not charged this fée. At the end of our stay, staff member Laine was able to erase the charge.
The second relates to the position if of the computers that staff use. They act as a Barrier between staff and customer. Not very welcoming. There were occasions when staff didn’t even stand to speak with customers.
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Kathy M
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
breakfast was a full menu very clean and excess able. All staff very friendly. pool area was clean and safe. highly recommend
Linda
with Children
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel is in a great location close to restaurants, shopping etc. Good breakfast is provide with lots of variety.
Darcy
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Always good when we stay there
Ashley
Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We were put on the second floor my teen son and I with other families with small kids running up ad down halls yelling and so on. I don’t understand why they don’t put families with small children on one floor and others on another floor. Making it a comfortable environment for all including families, too
Aja
with Children
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Restaurant on site was great and all staff really friendly in the hotel and restaurant. Pool was freezing. Kids only lasted about an hour, and that was going in and out of the hot tub to warm up. The whole reason we booked was for the pool.
Shannon
with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean, staff was very helpful. Parking lot with snow and ice should have been removed better. And the handicap parking stalls were complete ice with rough ice that has no de icer and not cleared at all.
Mindy
with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Clean room! Staff were great upon checking in and out. Pool was great for the kids and the breakfast was great.
Duarte
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great
Robert
with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We were very happy with our stay at this hotel. My wife needed some special assistance and the clerk at the front desk was very attentive to her needs.