The staff and the location!

Beautiful and well maintained. Very close to downtown town. The restaurant was great and so was the staff.

Staff, rooms, basics were all v good to excellent. There is an issue however with how Expedia describes room options. We were able to say in our reservation that we wanted two doubles and a single bed in our triple room. When we arrived, they put us in a room with two single beds. Discussion revealed that a room with two doubles and a single was NOT POSSIBLE, and staff indicated they were not agreeing with Expedia’s descriptions that suggested these options.

So beautiful, staff super friendly, very clean and peaceful love it!

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El mejor nunca me había quedado tanto tiempo en sancris y me encantó

Very conveniently close to all the action in "SanCris"

El hotel es bonito las habitaciones cómodas pero hay un bar enfrente del hotel y se escuchaba muy fuerte la música y no nos permitió descansar como nos hubiera gustado hasta después de las 23:30 hrs

Solo me quedé una noche pero fue agradable. La habitación limpia, todo funcionaba. El hotel está en el centro, muy conveniente. Me quedaría aquí otra vez.

The location was great.

Excelente lugar para pasar unos buenos días en San Cristóbal! La atención es magnífica, los cuartos grandes, todo funcional, te hacen sentir como en casa, mención especial para Cristian que siempre está pendiente de lo que necesites

Great stay. Staff was very helpful even though I can’t speak Spanish. Thank you!

All good

Overall, my stay was pleasant. The room was mostly clean, though I did notice a few cobwebs in the corners. The staff was friendly and respectful, and I appreciated how quickly they handled a complaint about loud music during the evening—it was resolved without any hassle. The nighttime was fairly quiet, which made for a restful evening. However, around 7 AM, road noise became noticeable, and it was tough to sleep in with the sound of passing traffic. Still, the overall experience was decent and met expectations.

Beautiful hotel!! My wife and I enjoyed the architecture and greenery. The staff were kind and helpful. There is walking distance to shops and restaurants. We would recommend this stay to others.

The building is beautiful and the rooms are very well appointed. It's in a good location as well. Our bathroom had a full sized bath as well.

Excellent place to stay, super friendly and attentive staff 10 of 10 A

clean, safe, walking distance to everything. beautiful old building that’s well maintained. quiet. comfortable.

Todo muy bonito! Solo los cuartos no tienen ventilación suficiente y natural! Lo demás muy agradable el

Excelente, el personal muy amable