7.8
Pleasant
From 876 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.0

Service and Facilites

7.6

Traveler Reviews The Civic Hotel

Number of reviews per page
20
40
Top reviews
Alaina
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The stay wasn’t ideal. I’ve noticed that the standard of cleanliness is very low. Both stays, the showers have not been cleaned. Last week the toliet in room 2 smelt of urine. Rubbish out on the balcony from those that stayed the night before. And the room wasn’t ready at 2pm, had us wait 25 minutes at the bar. No apologies. And not to mention the leak with the aircon, unable to sleep due to the noise. I wouldn’t pay to stay in room 5. It’s not worth the price tag. The amount of bags piling up in the entrance way and the smells that come from the stairwell are disgusting.
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Philip
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

nice clean room very helpful staff and a great meal.
Darryl
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable and clean, great staff
Scott
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Always good to stay Staff are brilliant 😊
Graeme
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very enjoyable
Sharon
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location, clean room and friendly staff.
Philip
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay. Very friendly staff and nice clean room. Good meal I. The pub down stairs.
Philip
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay at the Civic. Clean room, friendly staff and a good meal in the pub.
Zhe Wei
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was dated but fine. But it wasn't obvious from the listing that it's just the upstairs of a pub. There was music playing and you could hear the music from the room, tho it didn't go very late. I was trying to sleep early and had to wear earplugs/noise cancelling headphones
Jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location great place to stay 4 / 5 stars
Paul
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very happy with all
Phil
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and spacious room Love the balcony Great pub too
Graeme
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes
Mani
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice clean room and bathroom.
Philip
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff are very helpful and friendly. Room was clean and meal in the pub was great.
Shari
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great
lakshitha
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Old hotel bit of dark and smelling smoke. Bathroom light not properly funtioning.not worth
Susan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Second time we have stayed here, rooms ok but old food good
Philip
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very friendly staff nice clean room and a great meal in the hotel.
Christina
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Shower was dirty Room wasn't what was on picture Mould on roof of bathroom
Number of reviews per page
20
40