The Premier Hotel

Explore The Premier Hotel
7.6
Pleasant
From 140 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.4

Traveler Reviews The Premier Hotel

Number of reviews per page
20
40
Top reviews
George
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

There was only one bathroom and toilet and when most rooms are taken that’s a problem but as it is with most things you get what you pay for it would be better if the description was a little more detailed
Kathryn
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was basic but clean and good value for money. Great location and quiet. Staff were friendly and professional.
Jeffrey. Quinlan
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very comfortable room
Jeffrey. Quinlan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was ok
Matthew
icon-Leisure
Leisure
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff rude. Room not clean when checked in
John
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Location about the only plus
Rebecca
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very clean room renovated. Bit of noise from surrounding rooms and bed very creaky
Jayden
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I enjoyed the balcony attached to the rooms, very convenient
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Bed was great Unfortunately the Air Conditioner was not working to make the room warm. The hot water for the shower took a very long time to come through as in the water heater isn’t close to the rooms. Linen was clean
Warren John
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

My boyfriend and i enjoyed our night
Sabbu
icon-
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

It was okay
Mr Colin
icon-Business
Business
4.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

I booked three separate rooms for my team, and while the hotel’s location was a strong point-conveniently accessible-the overall experience was deeply underwhelming and marred by significant issues that made the stay uncomfortable. The cleanliness was a major concern. Mould was visible on the walls, and cockroaches were a persistent problem, crawling on walls and even on guests while sleeping. The shared bathroom situation was highly inconvenient, with only one communal bathroom and shower for seven rooms, leading to long waits and a lack of privacy. To make matters worse, the shower only provided cold water, which was particularly unpleasant in the middle of winter. Guests had to request fresh towels just to maintain basic hygiene, as they weren’t provided regularly. While some team members found the beds adequate and were more tolerant of the basic conditions, the lack of air conditioning and the shared facilities were consistent issues. Despite reaching out to the hotel two days ago to report these issues and seek a resolution, I received no response or remedy, which further contributed to our disappointment. For the price point, the accommodation was subpar, and we strongly recommend avoiding shared accommodations like this one. While the location was a highlight, the poor living environment and lack of basic amenities made this a place we wouldn’t return to.
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Geraldine
icon-Business
Business
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The only thing that stopped me giving a 5 for this stay was that the vroilet was leaking. It was so close and convenient to where i needed ro be, the room was clean and comfortable. The staff were friendly and the only negative thing is that perhaps they don't have enough on as if they were in the front bar they did not always see you waiting in the back bar. Would definitely stay there again.
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Melody
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The rooms were comfortable and well serviced. The water in the bathroom was... nuanced. We went downstairs to the Bistro for dinner both nights of our stay and were pleasantly surprised by the price and quality of the food. The staff were incredibly accommodating when we asked if we could take our unfinished drink (child's soft drink) and meal upstairs to complete it and the complimentary colouring in was a nice distraction.
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Celine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Good stay, convenient to surrounding areas
Samantha
icon-
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

One night stay whilst attending concert locally. Fantastic location for NEC; 5 minute walk. Staff helpful on arrival, friendly and attentive. Room small, but absolutely fine for a one night stay. Unfortunately, no hot water upon waking and unable to rectify as I left early and had a train to catch. Some cockroaches seen at check-in to room and at other points during the stay. Bistro downstairs for ease. Stayed on a Sunday, no noise from pub.
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Josh
icon-Leisure
Leisure
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The staff were lovely! Very welcoming, especially the young lady that checked me in. The room itself was good. The only negatives were just a small hole in the wall behind the door, and the blind was missing a part, but still worked perfectly fine. I'm easy to please though :)
Mark
icon-Leisure
Leisure
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Convenient
Carol
icon-Leisure
Leisure
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Only issue was shared bathroom. But it’s super safe and very quiet.
Emily
icon-
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Perfect location for the train station, not far from some shops. For budget hotel condition was ok, was not sure my balcony door was completely secure but it was a good room
Number of reviews per page
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40