Best Western Surf City

Explore Best Western Surf City
7.8
Pleasant
From 943 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.2

Traveler Reviews Best Western Surf City

Number of reviews per page
20
40
Top reviews
Rachael
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Front desk are insanely rude and the place is equivalent to a Motel 6
Steve
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Suite was huge
Patricia
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They were refurbishing now. Our breakfast was the same everyday in a brown to go bag. When I asked if I could switch the apple juice for water she said no and then gave it to me anyway. Great location. Good internet.
Veronica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to the beach and very friendly staff. The room was very nice
Rebecca
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very helpful and polite
GEOFFREY
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was great
Marg
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Dennis at the front desk was great! Room was clean/parking easy- right in front of the room! Will stay again.
Andrew
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Sheila
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bed was a little uncomfortable
Wanda
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The employees were exceptional. Very friendly and accommodating.
Michael
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice property, spacious rooms, Staff was great Chrissy is an awesome employee and was most helpful during our stay. We highly recommend this location for your travel stay needs!
James
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Currently remodeling office area. Only thing that was really annoying was the motion detection lights in hall and bathroom. Whenever you got up at night, the lights turned on disturbing everyone else trying to sleep.
Verified traveler
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The stay was excellent and the staff allowed me to check in early. The only problem was the noise and constant thumping from kids in the above room.
Karen
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location and great service
Sabrina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The workers were really rude. Asked for another two towels and they said they already restocked our room. Which they did with two towels but were a family of 3
Nicole
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean and spacious room!!quiet area!! Renovations are being made at this time! Did a great job in trying to accommodate!
Kimberly
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed 2 nights. Great place. Clean, quiet, newly remodeled. Spacious and plenty of parking.
Victor
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

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Angela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I booked two rooms for a family vacation, the second room for my son and daughter in law had roaches. It took over 24 hours to talk to the GM and no one on property was empowered to make a decisions, working in the hotel industry this is unacceptable. My room did not have roaches, they did move my son and comped 2 nights for the inconvenience however now they were on the 3rd floor and we were on the first. We like to be next to each other so we can play cards after the kids go to sleep being 2 floors apart we were unable to do that, so it took away part of our fun as a family. In addition I didnt get my "goodnight hugs" from the grands due to 2 floors apart. Other than that it was good but feel compensation should have been offered for my room as we missed major memories for our vacation.
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Edwin
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pretty cool place. Very spacious and quiet
Number of reviews per page
20
40