Overall Ratings & Reviews Seacliff Inn Aptos, Tapestry Collection by Hilton

When we checked in on Friday June 20th, we realized there was no hand soap anywhere in our hotel room. We informed the front desk that we had no hand soap. We were told their shipment was delayed and they had no hand soap. We were told to buy our own.  Upon check out, we informed the assistant manager Rolando of the soap situation. He told us they still had not received the shipment. Which means no one in the hotel had hand soap for at least the entire weekend (Friday, Saturday, and Sunday). We were not offered any replacement soap. Management was aware of the issue and made no step to rectify the situation.  This is a health and safety concern I took very seriously, especially from a reputable large chain hotel. People traveling from all over are staying at this hotel and do not have a means to wash their hands after using the restroom etc. This violation was made worse by the fact that management was fully aware of the situation and did nothing to change it, even knowing that they are violating the health code.

Beautiful hotel and I would have given 5 stars, but some of their staff allows their friends, who are locals to sneak in and use the pool. They were young and clearly doing some sort of drugs and came there to party. They stated that they had a friend that was a bar tender there that allowed them in and they do it often. I took another star off because they only provided my family of four with 3 towels and I had to call 3 times in order to get a fourth towel, and there is no microwave. The coffee pot in the room was disgusting. There was something very unpleasant in the compartment where the water goes and luckily I spotted it when pouring my water in before my husband drank his coffee.

The restaurant has a nice pond at the back side. The s

First time staying at this lovely property. Had a great family gateway for the forth of July definitely will be back

This was a great location cute restaurant and fun pool we will be back!

Very family friendly

My favorite place to stay. Period. Price vs. location, this hotel cant be beat! Ive been staying at Sea Cliff for decades.

Everything was wonderful, the only drawbacks were the lack of microwaves in the rooms and the bathroom light sensors which turned on when you entered in the middle of the night but after being shut off, kept turning back on no matter how many times they were shut off.

Great hotel in a wonderful location. Very happy with our stay. Only two downfalls. The beds were rock hard and the pool towels were tiny and felt about as thick as a paper towel. Other than that it was a very clean and lovely hotel.

Too close to highway.

Amazing hotel. Very clean and modern. Very comfortable beds!

Where r all the usb ports as well as electrical outlets. I brought a power strip with me. Good thing cuz I would not have been able to charge my devices. Food was really awful. I would like a refund on hotel charge.

Nice, clean and great front desk staff.

The property is dreamy, loved the ambience! The shower was a bit dirty, but otherwise a lovely stay ✨️

It was great

The pool and hot tub was nice. The rooms have a bad smell

Location was perfect for what I needed. The staff was very nice. I did not use housekeeping so can not comment there. The only real negative was the water pressure in the room…horrible! I have short hair and it took forever to try to wash my hair.

Just was

Beautiful property and great service

It was okay. We had a really bad experience the second day in. Our building needed pressure washing. Guest were not told of this, and it started at 5am right outside our balcony, I mean three men were on our balcony. At about 7am that same day a worker opened our door and walked right in. We ran to the door and closed it immediately. We tried to explain he didn’t know anyone was in the room and needed to go through our room to get to the balcony. It was very startling. I spoke to the front desk and still haven’t heard from management. It’s been two weeks. Other than that room was nice and restaurant was good.