Very average hotel. Harbour view rooms look at cargo ships, rooms are carpeted and the couch was very worn and dirty.

Fantastic, cool property. Very Rock and Roll. The decorating and vibe was awesome. Great restaurants too. You won't be dissapointed!

It always is our favourite spot

Great location within walking distance of dozens of pubs, restaurants and shops. Central location makes it easy to map out landmarks or historical sites all around St. John's or the Avalon coast in its entirety. The hotel itself IMHO....is a landmark....its tastefully decorated and stylish...nothing but iconic portraits of blues, folk and rock legends and their music playing all day long throughout...especially if you love the " Stones". Our room had a photo of a young Mick Jagger & James Brown hung directly were the elevator doors open. The room itself was spotless....comfortable bed, sofa and great curbless shower with overhead rain shower to cascade over you. The Jag ranks amongst the top of any of my hotel stays anywhere...upon returning to St. John's, undoubtedly well be back here. De

Top notch everything. What a beautiful hotel

Nice thematic hotel. Good location, walking distance to most attractions. Check in was slow staff are on the phone a lot. Our room didn’t have any outside window. I wish they had pointed that out when I was checking in.

Food overpriced

If I could give more than 5 stars, I would. We stayed in 6 hotels over a cross country trip and by far, we saved the best for last. The hotel staff, especially the staff who do valet parking, were exceptional. Loved the atmosphere of the hotel and my family really, really loved all the photos of rock stars. The chocolates on the bedside table were such a treat after a day of sightseeing. Smiles by staff were endless and after logging 2000 km, the Jag revived our smiles.

Beautiful hotel. Property was clean and staff were helpful. Close to a busy area of St. John’s

The location is excellent. The rooms are clean, washrooms are nice. The Decor is very appealing.

The staff is extremely helpful to suggest restaurants, music venues etc. great hotel

The front desk supervisor was very rude to me and my friend. When we first checked in, the original front desk receptionist was nice and pleasant. We were given a room with an adjoining door and the people were very loud as if in the same room. I called down to request a room change and it took over 2 hours to resolve. I booked the hotel in Feb for 2 Queen beds and was surprised they gave us an adjoining family room. The supervisor came across as very rude. We waited 2 hours to speak to her, and vacated our dinner plans having to leave a restaurant to go exchange our room. The manager walked right past us and didn't give us the time of day. The supervisor said we were calling incessantly (we had called twice within 30 minutes) and was rude saying we would have had to booked a room specifically asking for it NOT to be an adjoining room. She then said "we changed your room and you got what you booked so what do you want from me"? I replied that an apology would be nice like So sorry you weren't happy with your room, let's see what we can do for you." The hot tub was also not functioning which was a main reason we booked a more expensive hotel to treat ourselves on our last night in St. John's (had another hotel the other nights and specifically booked The Jag with a friend's recommendation. Finally the nice receptionist had offered 2 free breakfasts to appease us. The hotel is lovely otherwise. It soured our mood for the evening.

One of the nicest hotels I’ve ever stayed at. Rooms were clean and modern and hotel was walkable to sites downtown. No official parking but we were able to park overnight on the street without any problems. Lobby does not have coffee/water, but we were able to fill our water bottles in a sink behind the coffee shop.

Had a wonderful time.

It was an excellent experience and I would recommend the hotel to all business and vacation travellers. Clean, quiet, great staff and super amenities including ‘live bands’ on some weekends.

All good!!

Beautiful Hotel, and Swanky! The vibe is super cool. Extremely friendly staff and very accommodating of special requests. The restaurant options were great, and the bars were fantastic! Great location. We will definitely be back!!!

Staff wasn’t helpful when requesting assistance with room change

breakfast was sub-par

Great place to stay. Central to all the attractions.