A well kept but long overdue for a renovation property. The bed was comfortable, The staff were fine. They didn’t make up the room whilst I was there for two night, which didn’t really bother me as I was alone(Cost cutting?). Breakfast was marginal. The same group owns all the hotels in town and that monopoly serves to limit competition, keeps prices high and takes away need to invest in the properties.

The floor had squeeze sound in certain area when you walk on it. Also hear such sound from above floors.

Nice big room, friendly staff, and great food at the restaurant but the place could use a refresh in the corridors.

The staff was very friendly and helpful in directions of different hikes we wanted to take. Although clean, the rooms were a bit dated. I would have liked to have a bar within the hotel, but that may not be possible.

The staff at check in and check out were both great. I found the place so dark and there was a bad odour in the hallways. The place needs some brightening up! The dining room was also drab. The complimentary breakfast hit the spot. I found it weird that the sink and toilet were so low in our room. That said, the room was clean. We needed a soap dish!

Great room - clean, comfortable bed and pillows, room darkening curtains. Parking - not so good. If you go out for supper there's a good chance you won't get a spot when you return. Patrons for the restaurant and lounge who live in Gander take all the spots. No problem to get a spot after 10pm. The breakfast buffet was okay. The serving staff were not great - they need training and more instruction on customer service. Would stay here again. Excellent location!!

Excellent breakfast!

Excellent restaurant

It’s a place that has seen better days, but it was clean enough, and the staff were very kind and helpful. The breakfast was quite good.

Restaurant was quite good. Nice that the beds had fat and thin pillows.

Very convenient to the airport.

Dinner was delicious. Staff were super nice. Loved our suite.

Hotel was clean and in convenient location for a quick overnight stay. Breakfast was fine but you had to order your coffee/juice/water from a server instead of it being with the buffet food which was pretty inconvenient as it was very busy.

The front desk staff was very helpful. We arrived early and he offered to call us when our room was ready, which he did. Very considerate.

B

The checkin staff were great. We got there early and although the room was not yet ready they called as soon as it was. The hotel is a but retro/dated but clean and well maintained. Excellent location. Breakfast was a bit difficult. The staff seemed overwhelmed. We asked 3 times for the coffee to come. There was no toast, sausages or bacon at the buffet and when we asked it took a long time to be replenished. There seemed to be a lot of staff but maybe young and inexperienced as they didnt seem to know what to do. I would stay again as the room was good value and comfortable. Perhaps just a bad day in the breakfast room.

Room was clean but bathroom was smelling like someone was smoking weed. Price is high. Staff were helpful. Location was very good. In the breakfast not many options available, there was no chicken option for non beef and pork eaters.

Great breakfast included with the stay. Convenient location to all Gander has to offer.

Amazing stay, thank you so much for accommodating us!!!

Room was on ground floor, smelled musky. Breakfast service was poor. I advised on check-in that I was gluten free, i was assured that that will be okay., it wasn't. Kitchen staff were too busy to cook a gluten free breakfast, but they can get toast for me. I was advised eggs and bacon were gluten free but couldn't guarantee cross contamination. Went to get egg from the serving area, but had to wait at least 10 minutes to get refilled. During that time 5 pizzas had left the kitchen, seems they were more important than hotel guests! Doubt I'll return!