8.6
Very Good
From 1,075 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews Old Orchard Inn

Number of reviews per page
20
40
Top reviews
Dianne Clarette
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

we love the place! my kids love their experience! they had a good swimming. they have a hot tub and sauna. the foods in the restaurant Terroir was so great and their staffs are very accomodating! definitely recommended with kids and will come back again!
Victoria
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Let me start by saying the staff here are incredibly helpful and nice. They really made the experience amazing. However, there are a few things that affected our stay. The shower head in our room was quite dirty. Just a quick clean with baking soda would go a long way or just changing out the old style ones and putting in new ones smells like a small change that would make a big difference. Our coffee machine did not work, which was unfortunate. We stayed 2 nights and the first morning we went to the farmer's market so we grabbed coffee there, but the next morning we thought we'd save time and use the machine in our room but it kept blinking red and not pouring coffee. We have the exact model of Nespresso machine at home, so it was disappointing it didn't work. There were also no towels at the pool when we went at 10:30pm. I know it's late by then, but if you offer the pool/ hot tub/ sauna to be open till 12am, there should be towels there. Overall, great stay because the staff were so accommodating, disc golf course is amazing!
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Derek
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The food in restaurant was top shelf a credit to the Chef and Alan.
Lorna
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely location. Clean. Under Reno in parts so a “work in progress”.
Andrew
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean
Samantha
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

What a beautiful spot. The rooms were spacious and refreshed. The best part of this hotel was the staff by far. Right from check in to the restaurant staff. The manager was always checking in and mingling with the guest. He felt like he was one of our friends. The bar staff was excellent as well. It was truly a wonderful stay.
Colin
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was under construction. Before we went to the pool in early morning, cleaning person came to room, but we were busy getting ready for a swim in pool so cleaning person left. We went for a swim and following swim husband had a severe allergic reaction to chemicals from pool‼️ We left the property at noon and returned at day’s end and our room had not teen touched (used towels still on the floor, beds not made up, just the way we left it). Coffee maker was difficult to get onto counter and if we could have gotten it to the counter, would never have figured how to use it ❗️ The upside was that when we wanted a coffee that we couldn’t make, I went to reception desk, and restaurant staff provided us with 2 coffees. Dinner in restaurant was quite good and staff very efficient and accountable 👍
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John
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with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is currently under construction so it was not easy to get to the pool, or outside exits. The property is dated, and upgrades are due. Food at the restaurant was very good.
Lori
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking was plentiful and easy. No complimentary breakfast provided. The front lobby is lovely. And thats the only nice thing I can say aout this place. The room itself was very outdated and the bed was awful. I booked for three of us. We had a sofabed for the 3rd person but it was not prepared and we were provided a questionable plastic bag of crumpled, balled up linens, and no pillow for that bed. We placed throw cushions under the bottom part of the frame so the bed didnt slope down at that end too badly. Renovations were underway in the main hallway, and the way to our room smelled of weed and was littered with at least 2 dozen razor blades snapped off of box cutters. Another guest suffered a serious cut on her foot from the razor blades. Unbelievable.
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Christopher
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking is easy and close to the rooms. Breakfast was excellent. The hallways adjacent to rooms are noisy due to other patrons talking loudly, sometimes after the recommended curfew.
Xuefen
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking was free and easy, room was clean and modern with comfy beds. The staff were welcoming and competent as well. Premises were open with picturesque views of an orchard and hills. Breakfast is not included but worth the extra cost, fresh and delicious options.
Tricia
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Note: this is not an accessible building as the elevators were not working The staff was very friendly and kind. Property is under renovation and we had to walk our stuff up the stairs to our room. There was construction debris throughout the hallways and equipment that was in the way of the stairs. There were 7 of us in the room and we had plenty of space to move around in. The hide-a-bed did not allow for a decent night's sleep. The area is beautiful and easy to get around. The price fit our needs and, truthfully, the construction did not bother us at all. We would love to stay here again when the construction is finished.
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Myrna
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place is clean, however, it seems a bit dated. Overall it was a good hotel to stay for a night.
Eldon and Ruth
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A clean room, parking was easy, great food and dining experience, wonderful outdoor lounge/patio deck over the pool. Elevator was out-of-order so climbing stairs wasn't easy, but overall a great stay.
Amy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful location, great restaurant In site and exceptional atmosphere. The renovations are going to be exceptional once completed.
Jillian
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was attentive and helpful when we had issues with our TV. The restaurant is beautiful and food was delicious. The room (deluxe double) was large and clean. Would definitely stay there again!
William
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast excellent. Property still undergoing renovations.
Paul
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was a game changer
Shelley
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a newly renovated room and were delighted with the amenities and
Andrea
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good experience. Terrific staff, nice renovations, comfy beds and bedding. Our room had been mostly refreshed, but still had a few older pieces of furniture, no big deal to us. Terroir restaurant was excellent as well.
Number of reviews per page
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