8.0
Very Good
From 716 reviews
Cleanliness

8.4

Room Comfort

7.6

Location

10.0

Service and Facilites

8.4

Traveler Reviews Hôtel Phénix

Number of reviews per page
20
40
Top reviews
Rachel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older building but nice architecture. We had lots of bags and were on the 6th floor. There was a tiny elevator that only went to the 5th, then we had to carry them up the last flight of spiral steps. Room had a window AC unit, but it struggled to cool the room during the day. It was in a neat neighborhood right by the Arc, with shopping, food, and very easy access to busses and the metro. Overall a good stay
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Josefina
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had made a review already.
Kurt
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall, this is a nice place. The walls and doors are thin! Some of the guests ignore the rule to not watch TV or listen to music after 10 pm, so you will have to knock on their door to remind them. The area is clean and usually quiet. You can find nearby shops, laundromats, and restaurants to take care of your basic needs. I would definitely stay here again!
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Peter
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A wonderfully located hotel close to the metro, and cafes & restaurants around, supermarkets, pharmacist and laundry close too.
Jesus Pablo
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Just location
Enoch
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean and spacious.
ANDY
icon-Leisure
Leisure
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Front desk helpful
Kathy
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It was close to a big bus pick up Staff was very nice
Gabriel Luis
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

For a day there was no water, they said I'll take a few hours and it was nearly the whole day. When i asked if they would provide a partial refund or offer anything for the terrible conditions they said nothing. When I asked for the manager they said "the manager isn't answering their phone." It was a horrible hotel.
Carline
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Everything great
Nino
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I am not gonna lie, my first impression was not positive, however, once i visited the room and saw how clean it is, and after speaking to the friendly staff especially AKRAM who went above and beyond with his great customer service skills. He didn’t hesitste a moment to accomodate me with all requests I needed. Because of AKRAM, I will definitely be back. Thank you team Phenix hotel of making our stay memorable!
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Adrienne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

An eclectic but clean hotel. Management is working on upgrading the facilities. This was a reasonable priced hotel and fabulously situated transportation wise. Literally right around the corner from the Arc de Triomphe. I knew rooms were going to be very basic but that’s what we needed. The continental breakfast was perfect (paid extra). Overall satisfied with our stay and would use them again if ever in Paris again.
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James
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We needed a room with 3 beds, they only have 2 rooms with that option and was on the top floor. Was warmer than we are used to, but the other floors felt great. Staff was very accommodating and helpful. Great value and pretty quiet area.
Patricia
icon-Business
Business
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Everything is close enough to museum and shopping
Hector
icon-Leisure
Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The staff of this hotel is so nice.
Ani
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very convienet and nice
Isidro
icon-
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

It was very nice stay.
Michaela
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Ok
MONICa
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Great
Hec5
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Stay was comfortable. Room was clean and very close to Arch Triumth and Train Station.
Number of reviews per page
20
40